Field Technician I

Job Purpose:

This role is responsible for installing and maintaining Tower Premise Equipment and occasional Customer Equipment.

 

Essential Functions:

• Climb towers to access components using safety equipment, such as full-body harnesses.
• Perform maintenance or repair work on existing tower equipment using hand or power tools.
• Assess what equipment would be needed to complete a customer installation based on the specific constraints (e.g., physical characteristics of the location, demarcation point to customer equipment, power access, cable run locations, etc.)
• Determine mounting locations according to prints and summaries in ESS.
• Termination of various cables
• Configuration of Telecommunication equipment
• Basic troubleshooting of Telecommunication equipment
• Alignment of antenna for optimal signal
• Call the office to confirm with Engineering that the signal is live and the customer is satisfied with the installation and service.
• Manage contractors and communicate job/project duties.

 

Relevant Work Experience:

• 0 to 2 years in related field

 

Education:

• Four years of High School or equivalent

 

 

Special Knowledge, Skills, and Abilities:

• Must possess excellent customer service skills
• Must possess strong communications skills, both verbal and written and have excellent computer skills, including Microsoft Office Products
• Highly organized and able to prioritize in a fast-paced environment
• Ability to work long hours and weekends (when required)
• Clean driving record and a valid driver's license are required.
• Ability to lift 50 lbs.

 

Supervisory Responsibility:

This position does not have any supervisory responsibilities