HBM Customer System Engineer

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As Customer System Engineer at Micron, we are responsible for validating Micron’s products with detailed and issue free release to both internal and external customers! We are engaged in developing groundbreaking silicon-to-systems solutions – right from technology development and sophisticated memory designs to product development, systems design, and validation resulting in extraordinary memory solutions.

We collaborate with Micron’s various teams all over the world and support the efforts of groups such as Product Engineering, Sales, Customer Engineering, Applications Engineering, and Marketing to proactively validate and integrate products that optimize quality, reliability, time-to-market, and customer happiness.

Our team vision is a continuing desire to develop your skills working in an inclusive diverse environment of multi-cultural Teams across worldwide geographies! Enabling the creative career path you deserve with competitive compensation, bonus structure & equity.

As a HBM Customer Systems Engineer at Micron Technology, Inc., you will:

• Be responsible for system-level validation, failure analysis, characterization, and experimentation of customer systems
• Run and configure diagnostic software, design experiments, analyze and interpreting data, creating custom tools (Hardware and Software), communicating data to customers both inside and outside Micron.
• Provide technical customer integration support at customer locations. To accomplish these responsibilities, you will use a variety of equipment (oscilloscopes, logic analyzers, signal generators, multi-meters, etc.).
• Work with customers and memory enablers like GPU manufactures to attain design wins and qualifications of Micron memory products in their applications.
• You will work with other specialists within the HBM team, Product Engineering, FAE, Quality Assurance, and business unit teams.
• Utilize diagnostics to reproduce the original failure.
• Identify failure mechanism, implement fixes for fails (design or process), and Provide 8D or failure documentation for customer failure resolution.
• Collaborate with Product Engineering and Return Material Authorization (RMA).
• Build test scripts for a variety of applications, build and modify hardware that controls test parameters (i.e. temperature or voltage), and support internal customer diagnostics software and hardware tools within Micron labs.

Successful candidates will have, but not limited to:

• Bachelor’s Degree with 3-5 years of experience or Master's Degree with 2-4 years of experience, both with a balance of both hardware and software skills.
• Comfortable working and programming with Linux, Python/C/C++, version control systems (git, svn).
• Excellent problem-solving and analytical skills.
• Works well in a team environment.
• Good communication, data analytics and presentation skills.
• Post Silicon Validation Experience with one of the following: HBM, DRAM, CXL, DDR, GDDR, LPDDR, GPU.
• Self-motivation and passion.

Successful candidates suggested to have but not required:

• Experience in bios/linux driver development/debug.
• Understanding of system architectures.
• Comfortable working with lab equipment including oscilloscopes, logic analyzer, protocol analyzers.
• Previous experience validating products with both hardware/firmware/software components.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future.  We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.  Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.  Additionally, Micron benefits include a robust paid time-off program and paid holidays.  For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmat