Technical Program Manager

Open Source has taken over the world of software development; however, the largest trade-off still persists: security. Companies spend an enormous amount of time and resources patching and fortifying open source software in order to ship with confidence & compliance. 

Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Customers including Snowflake, Canva, and HPE rely on Chainguard to build securely with open source software across the organization.

Chainguard is the safe source for open source.

About Us

We live and breathe our company values:

We are customer obsessed - Our true advantage is the strength of our relationships with customers through collaboration, empathy, and responsiveness.  We establish trust as we educate, advocate, and listen to their needs.  Our focus is on delivering solutions to our customers that create value and make their lives better. 

We have a bias for intentional action - We’re a start-up and we need to move fast. However we need to move fast through intentional action to make sure we’re able to deliver quickly and efficiently on what is most impactful to our collective success.  We prioritize, plan, try things, and fail fast.  We think about how what we do impacts other teams and communicate our progress - owning the whole solution from start to finish. If we move fast enough, we can make two or three mistakes, learn, and correct them before competitors even make their first decision.

We don’t take ourselves too seriously (but we do serious work) - Though we are solving an important problem which takes focus and a degree of seriousness, we don’t take ourselves too seriously while we do.  We laugh, have fun, embrace uniqueness, and enjoy the journey. Together.

We trust each other and assume good intentions - We hire great team members and trust them to do their work. We’re transparent with data, news, and decisions - positive or negative - to empower team members to make well informed decisions. Showing up for each other fully means we celebrate each other’s accomplishments as well as give compassionate direct feedback when needed.  We always default to assuming good intentions.

The role, in a nutshell:

We seek an experienced and technically skilled Technical Program Manager to lead complex, multi-disciplinary engineering projects. The ideal candidate will leverage their engineering expertise to plan requirements with internal stakeholders and guide projects through the full project lifecycle.

What you’ll do:

• Collaborate with team members and stakeholders to understand defined work problems and program goals, obtain prioritized deliverables, and discuss program impact.
• Prioritize program goals, understand and translate stakeholders’ needs into program goals and prioritize deliverables.
• Define the scope of projects and develop, execute, and/or manage project plans for the supported program(s).
• Review key metrics about a program, monitor potential metric deviations, and define corrective actions for critical deviations.
• Identify, communicate, and collaborate with relevant stakeholders within one or more teams to drive impact and work toward mutual goals.

• Image Fulfillment - Tactical
• Manage the daily operations of the Image Fulfillment department, including order entry, processing, prioritization, issue resolution, scheduling, quality assurance, and delivery.
• Develop and implement processes for smooth and efficient order handling.
• Serve as the primary point of contact for Engineering and Product teams concerning image fulfillment processes; this includes leading daily stand-up meetings and moderating relevant communication channels.
• Supervise and manage the performance of engineering contractors involved in image fulfillment.
• Image Fulfillment - Strategic
• Conduct order forecasting and capacity planning to ensure adequate resources for efficient operations. This involves estimating the number of engineers needed for handling parallel image orders.
• Identify, propose, and drive strategic projects for Chainguard's Image/package building aspect. For instance, collaborate with the Product team to ensure comprehensive coverage of all packages in RHEL 9, facilitating easier migration for prospects.

What we're looking for:

• 5 years of experience in program management.
• 5 years of experience with software development best practices and establishing