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Registered Nurse RN Operations Support Specialist NICU

Banner Health
Banner Estrella Med Ctr (9201 W Thomas Rd), United States, United Statesfull_timeVerifiedPosted 20 Aug 2026

About the role

Primary City/State:

Phoenix, Arizona

Department Name:

WIS-Post Partum-Hosp

Work Shift:

Varied

Job Category:

Nursing

Nursing careers are better at Banner Health. We’ve built smarter processes to help nurses focus on what really matters. If you want to make a difference in people’s lives - this could be the opportunity you’ve been waiting for. 

Join our 20 bed level IIIA Neonatal Intensive Care Unit (NICU) at Banner Estrella Medical Center that delivers professional and compassionate care to families in the Phoenix community. The NICU is part of the Women & Infant Services Department which has been recognized numerous times over the past few years as a Patient Experience Top Performer.  Our highly skilled team includes experienced bedside registered nurses, licensed nursing assistants, Neonatologists, NNP, Respiratory Therapist, development specialist, Speech Therapists and IBCLC certified lactation consultants that care for the patient population. If you are a nursing leader who loves neonatal care and can provide an excellent patient experience at every touch point, there is no better time than now to be a part of our team. 

As the RN Operations Support Specialist for Neonatal ICU you will have the opportunity to primarily support the L&D onboarding and orientation oversight. You will also support WIS overall staff clinical development, clinical specialty skills pathway, quality care, risk management, safety and nursing standards, and lead department clinical practice implementation. You will  be working alongside a team of dedicated leaders and associates with expertise in evidenced based patient and family centered care. Our talented team drives high clinical outcomes, excellent experience, and effective resource utilization.  

*Previous Newborn/NICU experience is require for this role* 

This is a full time VARIED position that will support both DAY and NIGHT shift 

 

 Your pay and benefits are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.  

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and use keywords RN New Grad to search for openings.  

Banner Estrella Medical Center is a 353-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy.

POSITION SUMMARY
This position is responsible for supporting nurse leadership in the planning, development and execution of facility education for clinicians, supporting the on-boarding and orientation of newly hired registered nurses, career development and effective internal clinical communications. This role performs under the guidance and direction of the chief nursing officer or designee and serves as a liaison between all disciplines by effectively communicating, educating and problem solving. This position proactively supports the quality and continuity of services throughout the healthcare systems and assists in resolution of systems issues and enforces facility/unit/department policy/procedures and standards of care. This position coordinates oversight of quality, risk management, safety and nursing standards and is a role

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Company

Banner Health

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