HCM Business Analyst

Job Summary:

The HCM Business Analyst is responsible for providing information support and strategy for the Human Resources team.  Activities will include aligning strategies with the Oracle HCM vision while ensuring delivery and ongoing support of HR technology.

The successful candidate will develop and maintain a thorough knowledge of enterprise HR by monitoring business trends and patterns and aligning support to fulfill business needs.  Duties include process development, project management, systems analysis, change control, interface and data management, reporting, effective communication, and exchange with internal customers and external partners.  The candidate should be viewed both internally and externally as both an Oracle HCM functional expert.

The HCM Business Analyst will report to the HRIS Director of HR Transformation.

Responsibilities:

• Maintains the Oracle HCM, Oracle Payroll, and UKG Pro Workforce Management systems serving as a functional expert.
• Provide end-user assistance, training and support documentation for key HR systems, interfaces, and data
• Act as a liaison with IT and vendors
• Perform Security Administration tasks in various HR systems including new user account creation and applying approved security roles. Proactively analyze new user roles and suggest appropriate security for workers.
• Monitor various system integrations for errors and provide basic integration issue troubleshooting.
• Troubleshoot Oracle HCM, Oracle Payroll, and UKG Pro Workforce Management tickets to identify and address root causes.
• Monitor and respond to system issues, including data entry, processing problems, system errors, new setup requests and interface troubleshooting
• Escalate system administration and end-user issues to HRIS team members, IT, or our partner vendors, as appropriate. Follow issues through to resolution (including testing, deployment, user communications)
• Maintain documentation for the HCM knowledge base.
• Meet with users and user groups to understand individual system needs
• Responsible for development, testing, implementation, and end user training for all custom workflow development.
• Assist Change Management and Instructional Management with operational and technical documentation.
• Plan, Test, Implement, and support updates and new functionality
• Create and execute functional test plans as needed

Education:

• Bachelor's degree in Information Management, Human Resource Management, Business Administration or related discipline with an IT focus

Experience:

• Minimum 3 years of HRIS experience
• Must have demonstrated experience in Human Resources with an IT interest or IT experience with a focus on support for HR systems
• Oracle HCM Cloud and ORC implementation/support experience a plus

Required Skills and Qualifications:

• Strong knowledge of information systems and HR-related information technology including Oracle HCM Cloud
• Must be action oriented – quick to start initiatives and take the lead
• Strong analytical and problem-solving skills
• Good understanding of HR and IT security and controls
• Demonstrated knowledge of cloud solutions, data modeling, database concepts and data management
• Must be organized, detail-oriented, and have strong written and verbal communication skills
• Self-starter that possess a desire to seek optimal solutions and share discovery with colleagues

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.  

Our Caesars family is driven by ou