Staff Development Specialist - FNS/Work First Trainer

Posting number: 02486

Department: Social Services

Job classification: Staff Development Specialist II

Posting type: Open & Promotional

Categories: Social Services, Human Services, Community and Social Services

Summary

*This is a reposting, all previous applicants are still being considered.

Johnston County Department of Social Services has an immediate opening for a FNS - Work First Staff Development Specialist. The FNS - Work First Staff Development Specialist provides training to all Food and Nutrition Services and Work First staff.  This position reports to the Economic Services Division Director. 

Examples of duties

• Develop, design and write the Food and Nutrition Services and Work First curricula to enhance the competency of individual employees and ensure agency wide compliance.
•  Develop written reference materials, facilitate training workshops, and staff information sessions.
•  Train on the NCFAST system and monitor the employees progress
•  Develop and facilitate coaching activities, mentor staff, conduct assessments and perform daily interactions with staff
• Develop non-disciplinary work plans for trainees
• Assist managers and supervisors in identifying staff needs, areas of job deficiencies, objectives, work performance and training through case reviews
•  Develop, recommend and assist in implementing standardized work methods and practices
• utilizing live cases
•  Keep abreast of policy changes; interpret laws and policies regarding all Food and Nutrition and Work First programs to ensure that new and existing staff receives the same information.
•  Provide “over the shoulder” support to staff by assisting them with troubleshooting problems in the NC Fast System
•  Serve as an additional liaison between other agency departments in order to obtain clarification on specific policies and procedures, when staff have questions which cannot be readily found in the user manuals or policy.
• Assist with mandated auditing of Economic Services programs to assist workers
• understanding of audit process and reason for case corrections
• Attend meetings, workshops etc. as required to enhance job knowledge and skills.

• Other duties may be assigned such as Shelter or Emergency Management duties during a disaster.

Qualifications

• In depth understanding of Food and Nutrition Services (FNS) and Work First (WF) policies, procedures and regulations, including federal and state guidelines.
• Considerable knowledge of the agency's organizational rules, policies, and procedures.
• General knowledge of basic training and curriculum writing skills.
• Familiarity with training methodologies, adult learning principles and instructional design.
• Awareness of quality assurance standards and compliance requirements within the FNS and WF programs.
• Organizational and time management skills to plan, deliver and track multiple training sessions.
• Ability to interpret and apply complex FNS and WF policies to real world case scenarios.
• Ability to train staff at varying levels of experience and adapt methods to different learning styles. 
• Ability to evaluate training effectiveness and adjust materials or approaches as needed.

Supplemental information

Three years of experience as a caseworker in the FNS and WF program, preferably with one year of training experience; or an equivalent combination of training and experience.

Additional Information: Applications will be accepted until the position is filled. This position may close at any time.

*Please document all work history relevant to the position for which you are applying.* Qualification for the position and salary determination are based on years of experience. Failure to document your complete work history may affect the qualification determination and salary. Electronic applications cannot be amended once submitted.