Jobs and Careers
United Statesfull_timeVerifiedPosted 19 Aug 2025
💰 $86,000/yr($64,000/yr$86,000/yr)

About the role

Description

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.


SCOPE OF ASSESSMENT:

Obtain detailed history of complaints, complaints, concerns, questions, problems from patients over the phone by following guidelines for phone triage. Assess the educational needs of patients, in collaboration with a provider and educate patients on selected health subjects.


WORK SCHEDULE DEMANDS:

  • The position is full time, part time when specified by the program director.
  • Occasional unscheduled overtime. 
  • May be required to work in either Family Health Services’ locations at the discretion of the Director, the Medical Director or the Patient Care Coordinator.


KEY RESPONSIBILITIES:

  • Works under the direct supervision of the Nursing Director.
  • Provides clinical and technical support for primary care providers.
  • Triage's client phone calls providing advice and health care information or coordination and prioritization of sick Visits as needed based on client's complaints or needs.
  • Acts as a resource person for medical assistants / reception staff providing support and guidance regarding clients medical / health care needs.
  • Responsible for authorizing prescriptions on an independent basis with established standing orders and in accordance with CCAP policies and procedures.
  • Reviews and categorizes labs, i.e., normal, abnormal needing immediate attention, etc.
  • Must ensure the security of all medications at FHS, logging, tracking and disposal.
  • When working within the Title X family planning program, any and all staff may be subject to prosecution if found to have coerced any person to undergo abortion or sterilization.
  • The staff nurse must be able to perform and assume whatever major role is required or assigned that day.

Requirements

REQUIRED QUALIFICATIONS:

  • State of RI RN license.
  • Ambulatory health care experience.
  • HIV certification desirable.
  • Ability to communicate effectively and work collaboratively with other CCAP and community disciplines.
  • Takes Initiative
  • Triage skills
  • Current CPR (BLS) certifications

SIGNIFICANT JOB FUNCTIONS:

Client Preparation:

  • Prepares clients to be seen by primary care provider according to the policies and procedures.
  • Greets clients warmly with an accepting manner, accurately obtaining chief complaint or nature of client's visit.
  • Accurately performs measurements and clinical testing procedures according to policies and procedures.
  • Assists providers with exams and minor surgical procedures as needed.
  • Maintains universal precautions at all times.
  • Completes all laboratory requisitions accurately.
  • Facilities processing of all specimens.
  • Administers vaccinations and injections, under the supervision of a provider and in accordance with agency procedures.
  • Performs dressing changes independently after provider evaluation.
  • Acts as a resource person for medical assistants regarding client preparation and procedures needed.
  • Schedules tests and referrals for specialty care.
  • Provides support and guidance for clinical and clerical support staff regarding client health care needs.
  • Provides HIV counseling (if trained).
  • Notifies patients of test results under the guidance and knowledge of providers.
  • Provides education to patients.
  • Orders educational materials.
  • Ensures the safety and security of medications at FHS.
  • Provides community education in the form of presentations, flyers, group work, etc.
  • Clinical Responsibilities – Triage
  • Triage's client phone calls evaluating client' s needs/health care complaints.
  • Provides basic health care education and information for client's self-care needs.
  • (RN/LPN) Provides Family Planning education and medications from provider orders (birth control)
  • Coordinates and assesses client's health care/illness needs, scheduling appointments with providers, as necessary.
  • With provider’s orders, calls in prescriptions, as needed.
  • Documents all aspects of client care in the medical chart.

Administrative:

  • Offers support under the direction and supervision of the Patient care coordinator in the following areas:
  • Assists in the Supervision of day-to-day operations of client preparation, traffic flow, and lab testing of client visits.
  • Collaborates with the office manager

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Company

Comprehensive Community Action

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