Field Service Technician

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 11,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.

 

Location: Fort Collins - United States (US)
Pay Range: ($42,788.00 - $79,463.00)
Bonus Plan: OIP 
Target Bonus: 5.0%

Req ID: 25552
 

PRIMARY FUNCTION

Responsible for providing field service and support including troubleshooting, repair, installation, maintenance, and training on various types of industrial automation equipment. Service & support activities will be performed both on-site at a customer’s facility or in-house at a company owned location.

 

RESPONSIBILITIES

• Provide technical support, solve problems, testing, training, installs and maintenance.
• Deliver a consistent, positive, and exceptional customer service experience.
• Work environment may be individually focused or working with a team.
• Industrial troubleshooting in electrical, mechanical, PLC, HMI, robot programming, networks, and Fieldbus.
• Take initiative to meet challenging project timelines and budgets.
• Ability to travel as required (install, start-up, or field support) to successfully complete projects.
• Ability to support all aspects of equipment install (Rigging, alignment, wiring, startup, etc.)
• Complete all work related documentation on time.
• Identify potential future opportunities with the customer while onsite.
• Assist in any other activities that help to support ongoing strategies.

 

BACKGROUND EXPERIENCE

• Machine Programming (PLC/HMI) experience preferred
• Safety System, Network, and Fieldbus Programming and Trouble Shooting experience preferred.
• Experience in robotic processes preferred.
• Hydraulic/Pneumatic/Lubrication system troubleshooting experience preferred.
• Robot Programming experience – Fanuc and ABB preferred.
• Experience with in-field installation and start-up of basic level manufacturing equipment.
• Knowledge of system preventative maintenance on basic level manufacturing equipment.
• Ability to read and interpret electrical and mechanical prints.
• Record of strong positive customer feedback.

 

EDUCATION/TRAINING/EXPERIENCE

• Minimum requirement: High school diploma or GED (technical or vocational school preferred)
• Preferred: Associates degree focused in electrical, mechanical, mechatronics, or robotics
• 3or more years electrical troubleshooting experience preferred
• Minimum two years of prior field service experience.

 

PHYSICAL DEMANDS
While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Repetition with activity; computer work.  Specific vision abi