Police Dispatcher

Who we are:

The University of New Haven, founded in 1920, is a private university whose mission is to prepare students to excel and lead purposeful and fulfilling lives in a global society. The university offers more than 150 undergraduate and graduate programs and has been recognized for academic excellence, nationally and internationally. In addition to its main campus in West Haven, the university has a campus in Tuscany, Italy. Learn more at newhaven.edu.

The Police Dispatcher Dispatches patrol officers in response to calls and emergencies. Advises, screens and refers callers to appropriate resources. Communicates as a University of New Haven ambassador for many issues.

You will:

• Dispatches patrol officers in response to calls and emergencies.
• Communicates with contracted security personnel when necessary.
• Relays instructions, orders and information requiring knowledge of departmental policies, practices, procedures and reporting relationships.
• Maintains pertinent logs – lost and found, keys, and other logging systems
• Receives, records and services all incoming calls from officers, staff, students, and the public calling for police assistance or general information.
• Monitor and respond to fire and security alarm systems and emergency calls.
• Provides information to faculty, staff, students, administrative staff, contracted security, and the public.
• Use computer-aided dispatching equipment to monitor, track and retrieve data.
• Knowledge of numerous varied software platforms and ability to use them effectively.
• Establishes solid working relationships with local emergency services - AMR, West Haven Fire and Police as well as Orange Fire and Police resources.
• Performs clerical functions incidental to office activities.
• Assist the Deputy Chief in background checks for students.
• Fields calls and inquiries regarding transportation schedules, as well as being responsive to shuttle and van communications and interfacing information in tracking software.
• Report and generate work orders for facilities needs across campus.
• Monitors contracted security’s usage and response to University of New Haven golf carts for transportation of students.
• Effectively monitor security cameras and download video for law enforcement and insurance purposes.
• Effective use of the ZeroEyes gun detection system

Secondary Duties

• Performs related duties as assigned

You need:

• High School Diploma
• Prior experience in public safe