Golf Outside Operations

Northland Country Club is hiring seasonal team members for Golf Outside Operations staff. We are seeking passionate and self-aware individuals who will use their talents in the areas of golf and hospitality to connect with our members and guests to enhance the golf experience. If you are chosen for this role, you will work alongside an exceptional team of PGA professionals and club staff.

Pay: $11.13 to $13 an hour depending on experience

Northland Country Club was founded in1899 by a prominent Duluth businessman. Northland Country Club is one of the five oldest country clubs in Minnesota. Donald Ross was hired by the club in 1923 and laid out a championship golf course that has hosted two prestigious Western Amateurs and a U.S Women's Open. The club plays host to the annual Northland Men's Invitational, one of the oldest amateur match play events in the Midwest, the 99th edition of which will be conducted in 2024. Featuring dramatic vistas of Lake Superior and over 400 feet of elevation change, the course has been featured in Golf Digests Top 100 Classic U.S. courses and regularly appears in Best in State rankings.

Job title

Golf Outside Operations 

Reports to

Head Golf Pro

Classification

Hourly, Full Time, Part Time, Nonexempt 

Working Hours

As required

Job purpose

Provide optimal customer service to Members and Guests. Attempt to anticipate and fulfill customer needs in a variety of responsibilities as assigned which may include work in Cart Barn, Valet, Starting and/or Course Play (Ranger). Enforces Dress Code Policy.

Duties and responsibilities

• Treat all members, guests, and employees with respect. Maintain friendly appearance; greet Members and Guests by name and with a smile.
• Ensure clothing is clean, pressed, and in good condition and overall attire and appearance meets dress code guidelines.
• Maintain cleanliness of work area.
• Keep Supervisor promptly and fully informed of all problems or unusual matters of significance.
• Notify management if replacement is needed.
• Responsible for maintaining a clean and safe working environment, with continual emphasis on promoting employee health and safety.
• Assist in training colleagues in proper safety techniques.

Practice Range – duties include:

• Set stations with balls as instructed by Outside Services Supervisor.
• Attend range throughout the day maintaining cleanliness.
• Send members to putting green five minutes prior to tee time.
• Clean golf clubs.
• Assist members with carrying clubs from range to cart.
• Pick up and break down range.

Cart Barn – sample tasks include:

• Stage golf carts with golf bags.
• Maintain staging area, driving range, and practice area set-up.
• Clean golf clubs, receive members at end of round, record finish time and report it to the Golf Shop.
• Clean and maintain golf carts and cart barn area.
• Carry out starting and marshal duties.

Valet – sample tasks include:

• Bring customer golf bags to golf cart staging area.
• Park vehicles in designated valet parking areas and retrieves vehicles on request.
• Load and unload golf bags in/out of vehicles.

Starter – sample tasks include:

• Review a prepared list of golf course rules.
• Inform Members of any unusual conditions that exist on the course.
• Communicate with other Outside Service Staff to ensure that all players tee off at their scheduled times.
• Record Fee Structure and Transportation.
• Submit completed Tee Sheet to Golf Shop.

Ranger – sample tasks include:

• Monitor all play on the golf course, with special attention to the area of pace play
• Recommend possible solutions to customers concerning on-course problems, especially pace of play.
• Report golf course play situation to the golf shop staff at regular intervals.
• Repair ball marks and fix divots as needed.
• Check water and ice stations and restock supplies (to include ice) as needed.
• Deliver messages to customers on the golf course.

Performs other duties as assigned.

Qualifications

• High School Diploma or equivalent (GED).
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Basic knowledge and understanding of typical golf course procedures.
• Must be at least A