Sr. Director, Digital Strategy & Experience (Remote)

The physical location for the candidate selected must reside within the contiguous United States. 

WHO WE ARE

Susan G. Komen brings a 100% virtual working environment, and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 40 years, we've led the way by funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, outreach and public policy initiatives to make the biggest impact against this disease.

Komen strives to have a culture of passionate, growth-minded professionals who thrive in a team environment and work collaboratively to inspire greatness in others! We take an ongoing approach to ensure open communication from all levels throughout the organization. It’s encouraged to give and receive feedback to ensure two-way accountability with a focus on continual improvement both personally and professionally!

What you will be doing in the role of a Sr. Director, Digital Strategy and Experience

The Senior Director, Digital Strategy & Experience is a senior digital leader responsible for shaping and modernizing the organization’s website strategy, user experience, and cross-platform digital presence. The role leads the vision and roadmap for a next-generation digital ecosystem, ensuring that audiences experience a seamless, intuitive, accessible, and forward-looking digital journey across organizational digital properties. This role reports into the Senior Vice President, Marketing and Communications.

This leader brings deep expertise in user experience design, information architecture, SEO, accessibility, and emerging technologies. The Senior Director guides modernization efforts and defines a long-term digital strategy, including opportunities to optimize and evolve toward more integrated and scalable platforms over time. The role also explores appropriate uses of modern technologies, including AI-supported enhancements to improve user experience. 

What you will bring to the table

   Digital Strategy & Vision

• Develop a forward-looking digital strategy and multi-year roadmap that elevates the organization’s online presence.
• Identify opportunities to enhance platform capabilities, streamline digital experiences, and evolve toward greater integration over time.
• Ensure digital strategy aligns with organizational goals, audience needs, and brand priorities.

   Lead Front End User Experience and Strategy

• Serve as the primary owner of user experience across the organization’s digital properties.
• Design intuitive, mobile-first experiences grounded in usability, accessibility, and behavior insights.
• Define user journeys for key audiences and ensure seamless navigation and consistent experience across digital touchpoints.

   Website Experience Modernization

• Lead the evolution of the organization’s primary website, optimizing navigation, content structure, readability, and design.
• Oversee modern web design, content architecture, and responsive experience standards.
• Drive improvements in performance, findability, and engagement.

   Cross-Platform Experience Leadership

• Provide front-end experience leadership across multiple digital tools and platforms.
• Ensure consistent look, feel and user experience all digital platforms and maintain shared standards and guidelines across teams. 
• Maintain a unified design system, UX standards, and digital governance model.

   SEO, Discoverability & Content Optimization

• Develop and implement SEO strategy, including metadata, content structure, on-page optimization, and user-intent-driven search improvements.
• Partner with content and brand teams to ensure digital content is clear, discoverable, and aligned to organizational goals.
• Incorporate modern search considerations including evolving AI-influenced search behaviors and semantic content practices.

   Accessibility, Privacy & Digital Compliance

• Lead front-end accessibility efforts 
• Collaborate with Legal and IT to maintain compliance with digital privacy standards and user data policies.
• Promote inclusive and accessible digital experiences for all audiences.

   Data & Experience Optimization

• Leverage analytics,