Field Service Site Operations Representative

<div class="content-intro"><div class="base-markdown"> <p>At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.</p> </div></div><p style="text-align: left;"><span style="text-decoration: underline;"><strong>PURPOSE OF POSITION:</strong></span></p> <p style="text-align: left;">The purpose of the Field Service Site Operations Representative is to support the successful execution of field operations by coordinating site activities, maintaining operational readiness, tracking progress against project needs, and helping ensure labor, materials, documentation, and resources are aligned to support safe, efficient, and timely service delivery. This role serves as a key operational support resource to field leadership by helping identify and communicate site needs, escalate issues that may impact execution, and promote a high standard of customer service, accountability, and compliance throughout the duration of each project.</p> <p style="text-align: left;">&nbsp;</p> <p style="text-align: left;"><span style="text-decoration: underline;"><strong>SUPERVISORY RESPONSIBILITIES:</strong></span></p> <ul> <li style="text-align: left;">This position has no direct supervisory responsibilities.&nbsp;</li> <li style="text-align: left;">&nbsp;The role may provide day-to-day coordination support to field technicians and assist Field Service leadership in monitoring jobsite staffing needs, work progress, and operational priorities.</li> <li style="text-align: left;">The position requires close collaboration with Field Service Leads, Field Operations Managers, technicians, project stakeholders,&nbsp;</li> </ul> <p style="text-align: left;"><span style="text-decoration: underline;"><strong>ESSENTIAL FUNCTIONS:</strong></span></p> <ul> <li style="text-align: left;">Support Field Service Leads and Field Operations leadership in coordinating day-to day site operations to promote efficient execution of commissioning, startup, and related field service activities.&nbsp;</li> <li style="text-align: left;">Review customer schedules, project timelines, and site requirements to help align field labor, materials, tools, and resources with operational demands.</li> <li style="