Ad Review & Integrity Specialist

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Review Operations team — a group within Snap’s Platform Integrity and Operations organization — focuses on moderating publicly facing content on Snapchat. It’s our job to keep each Snapchatter’s experience safe, whether that is engaging with a Snap on Spotlight, a creator on Discover or an advertisement served between friend’s Stories. Our team assesses broadly distributed content against our Community Guidelines, Terms of Service, and Product-specific policies. Together, with our Product and Engineering counterparts, our Moderation team reinforces our Community Guidelines across content types, every day. This team empowers Snapchatters to have safe, relevant and engaging experiences with content on Snapchat.

We’re looking for an Ad Review and integrity Specialist to join the Ad Review & Integrity team at Snap Inc! 

What you’ll do

As a member of the Ad Review & Integrity team, you will ensure quality review and approval of Snap Ads submissions. Working from our Santa Monica office, you’ll collaborate with the Snap Ads team to help create a seamless approval process for Snapchatters submitting ads. Additionally you will: 

• Review all Snap Ad submissions to ensure the ads abide by our creative policies and technical requirements

• Manage the approval tool queue and prioritize all Snap Ad reviews within the identified team SLAs

• Provide quality support to our Sales and Advertiser community surrounding ad policy, ad rejections expedite requests, and other creative inquiries

• Escalate questionable ads and creative trends to leadership

• Collaborate with internal and external stakeholders to create a consistent review experience for our Snapchat partners

• Enhance our operational workflows via process and policy improvements

• Drive successful projects and tooling initiatives

• Identify automation opportunities to ascertain and mitigate risk

• Perform analysis on existing and newly emerging fraud patterns, drive risk assessments of 

• Anticipate fraud risks / trends, provide escalation management, negotiate with decision makers, and balance business needs versus technical constraints

Knowledge, Skills, & Abilities

• Excellent verbal and written communication skills

• Ability to work both independently and collaboratively, with minimal oversight

• Ability to organize and prioritize assignments effectively

• Strong interpersonal skills to be able to work with various team members throughout the company

• Meticulous attention to detail, as well as an understanding of mobile advertising delivery processes

• Flexibility to work any assigned shifts which may include early mornings, late evenings, and weekends

• Customer-driven with a passion for supporting Snapchatters

• Experience in analyzing datasets, and delivering actionable insights

• Experience identifying, analyzing, and mitigating fraudulent activities within digital advertising and payment systems

• Experience working in Salesforce, Zendesk or similar CRM, Google Sheets ,Slides, Looker, SQL and Big query is a plus

Minimum Qualifications

• Bachelor’s degree or job related equivalent experience in lieu of degree 

Preferred Qualifications

• Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time biddin