Assistant Director of Campaign Operations & Communications

Job DetailsLevel: ExperiencedJob Location: Headquarters - Atlanta, GA 30303Position Type: Full TimeEducation Level: Bachelor's DegreeTravel Percentage: Up to 25%Job Shift: AnyJob Category: Nonprofit - Social ServicesORGANIZATIONAL OVERVIEW 

United Way of Greater Atlanta (UWGA) is in the midst of transformational change, pursuing new strategies to grow revenue and expand impact across the region. UWGA’s mission is to bring together people and resources to drive sustainable and equitable improvements in the well-being of children, families, and individuals across Greater Atlanta. 

 

DEPARTMENT OVERVIEW 

The Multi-Year Campaign team plays a central role in UWGA’s fundraising strategy, leading donor engagement, campaign execution, and philanthropic partnerships. The team works collaboratively across Development, Marketing, Finance, and Executive Leadership to align strategy, messaging, and operations in support of a multi-year aspirational giving campaign. 

JOB SUMMARY 

The Assistant Director of Campaign Operations & Project Management is responsible for the day-to-day execution and operational management of the multi-year campaign. 

This role ensures the integrity of campaign data, manages project coordination and administrative workflows, and supports the delivery of campaign activities across all workstreams. The Assistant Director translates campaign strategy into execution by maintaining systems, tracking progress, and ensuring alignment across teams. 
What are we looking for?CORE RESPONSIBILITIES 

Campaign Data, CRM & Reporting 



Own CRM data management, including tracking opportunities, activities, and donor records 





Manage reporting workflows and generate recurring reports from CRM 





Compile campaign data for dashboards and leadership reporting 





Ensure all campaign data is accurate, complete, and audit-ready 





Track pledge schedules and donor statements 





Monitor gift processing timelines and coordinate with Accounts Receivable 





Maintain supporting documentation tied to gifts and pledges 





Lead reconciliation and audit processes across campaign systems 



Project Management & Coordination 



Support execution of campaign timelines and workplans 





Track deliverables and ensure deadlines are met across teams 





Coordinate workflows across Development, Finance, Marketing, and Executive Office 





Maintain alignment between CRM, project management tools, and campaign deliverables 



Meetings, Scheduling & Administrative Coordination 



Schedule and coordinate meetings across internal and external stakeholders (including but not limited to Campaign Cabinet Meetings, cross-departmental meetings, etc.) 





Manage calendars, invitations, and logistics 





Prepare and distribute agendas and pre-read materials 





Capture detailed meeting notes and summaries 





Track and follow up on action items 





Ensure continuity between meetings and deliverables 





Manage recurring meeting cadences and communication workflows 



Donor Engagement & Proposal Support 



Coordinate proposal development processes 





Compile and organize supporting materials for proposals 





Maintain donor tracking and engagement documentation 





Support coordination of follow-ups and engagement touchpoints 



Events & Campaign Execution 



Coordinate event logistics, including scheduling, invitations, materials, and vendors 





Support speaker preparation and materials 





Manage event communications processes in collaboration with Marketing 





Execute day-of event logistics 





Manage post-event follow-up and tracking 



Documentation, Systems & File Management 



Maintain Teams folders and campaign file structures 





Ensure proper documentation storage, organization, and accessibility 





Manage version control for campaign materials 





Attach and maintain documentation across systems (CRM, files, etc.) 





Create and maintain tracking systems for campaign work 



SOPs & Workflow Management 



Maintain and update standard operating procedures 





Ensure adherence to established workflows 





Support implementation of improved systems and processes