Senior Vulnerability & Security Configuration Engineer

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology  

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.  

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.  

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them. 

Our security configuration engineers use, and improve, industry-leading technology that enables reduction of cyber risk for ServiceNow and our customers. A key function of this team is assessing system security configurations against approved baselines, identifying baseline deviations, and managing remediation with system owners. 

What you get to do in this role: 

• Work with NOW system baselines, scanning, and managing security compliance 

• Collaborate with stakeholders on remediation and to ensure appropriate level of risk management 

• Assess security risks and impact of issues pertaining to ServiceNow 

• Develop code to remediate NOW instance security settings 

Qualifications

To be successful in this role you have: 

• Understanding of the ServiceNow platform 

• Fundamental understanding of systems and network engineering, and Linux/Unix 

• 5+ years proven experience with programming JavaScript/java/Python/Shell 

• Degree in computer science or equivalent experience 

• Managed vulnerability and/or configuration management scan tools 

• Worked with AWS, Azure, and Google Cloud platforms 

• Understanding and experience with PCI compliance and security frameworks 

• Familiarity with infrastructure vulnerabilities and risk assessment; Security certifications are desired. 

• An analytical mind for problem solving, abstract thought, and defensive security tactics 

• Strong interpersonal skills (written and oral communication) 

• Experience with remote collaboration 

• Ability to articulate complex issues to non-technical stakeholders 

• For positions in California (outside of the Bay Area), we offer a base pay of $119,970 to $204,030, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.  Compensation is based on the geograp