Command Center Solutions and Services - Southeast Project Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Command Center Solutions and Services team delivers solutions and maintenance services to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions.

The projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center.

Our foundational principle is an unwavering focus on the customer. This customer-centric approach guides every decision, strategy, and innovation, aiming to understand, meet, and exceed customer needs. We strive to be a trusted partner, invested in their long-term success. This commitment requires continuous listening, proactive problem-solving, and delivering exceptional value and service at every customer touchpoint.

Job Description

Responsibilities:

• Is accountable for the successful implementation, cutover, and hand-off to Support 

• May act as a support PM to a Channel PM or maybe as the prime PM for the project

• Develops, manages, and implements the master project plan using automated project management tools, processes, and procedures.

• Defines and measures the performance relating to achieving specific goals.

• Allocates project staff with required competencies to meet project objectives.

• Leads a multidisciplinary project team to achieve successful project completion.

• Understands business implications on all projects.

• Acquires and maintains a high level of understanding of relevant internal organizational workflows and practices.

• Utilizes best practice project management methodologies to ensure maximum project effectiveness. 

• Serves as the primary point of contact for customers, subcontractors, and internal staff for the project.

• Establishes and maintains contact with customers and channel partners as relates to their specific projects.

• Provides regular status updates.

• Organizes and facilitates meetings with internal and external customers to ensure the achievement of project goals, milestones, and deadlines.

• Interfaces with customers and related project managers and channels.

• Leads scheduling status reviews with team members to track current status against planned progress.

• Provides ongoing assessment and mitigation plans of the risks associated with a project.

• Alerts management of any problem(s) that could severely or adversely affect the project achievements; prepare a plan of action to resolve issues.

• Initiates, generates and maintains the project budgets (labor and capital) and financial objectives (revenue, margin, and cash).

• Analyzes project costs and leads cost status reviews with other team members and management to track current status against planned progress.

• Ensures designated standards and processes are followed for assigned projects.

• Responsible for monitoring & executing the change management plan per sold contracts.

Preferred Skills:

• Project, Smartsheets, or similar applications and building intricate master schedules.

• Prioritize customer needs, satisfaction, and long-term success as the primary focus in all activities and strategies.

• Strong financial acumen, demonstrated experience accelerating revenue growth and containing cost.

• Experienced with project risk assessment and risk mitigation strategies.

• Must be a self-motivated team player able to work effectively with general guidance toward objectives.

• Must be a resident of the state of Florida, with the ability to travel up to 50% of the