Senior Area Director

Description

Franklin Street is currently seeking a Senior Area Director to join our team in Orlando, FL.

The ideal candidate must possess 7+ years of commercial or multifamily property management experience or other related experience. An undergraduate degree from a regionally accredited college or university is required. To be successful at this role, the ideal candidate must have advanced-level analytical and quantitative skills with proven experience in developing strategic solutions for a growing portfolio.

Position Overview:

The Senior Area Director assists the Regional Director and provides strategic direction and proactive management for a large portfolio of commercial or multifamily properties and clients in multiple markets. In charge of a team of Area Directors and General Managers, the Senior Area Director aids in and provides direct execution of activities that result in the achievement of the property goals, both financial and operational, set forth by the company for the portfolio.

• Responsible for communication, deliverables, addressing concerns and complaints, and building long-term relationships with key onsite staff at multiple properties.
• Manages the portfolio’s financial performance. Works with Area Directors, General Managers, and key onsite staff to implement strategy and tactics for achieving objectives.
• Oversees a team and directly engages in operating a large group of properties efficiently in compliance with Company guidelines in order to achieve maximum return on investment (ROI) for the property owner. This includes but is not limited to:
• Directs operations to meet revenue and operating income targets.
• Reviews and approves all performance of Property Management team(s).
• Assists other Managers in working with property owners to ensure that objectives are being met.
• Reviews and engages in rent collection performance by client.
• Reviews, approves, and creates financial plans, annual budgets for operating expenses and capital expenditures.
• Ensures guidelines are followed for purchasing supplies, maintaining expenses within budget and obtaining bids on appropriate property projects, etc.
• Oversees vendor bidding and contracting processes for vendor services as required.
• Conducts financial analysis with the assistance of the Regional Director.
• Prepares and reviews the timely and accurate preparation of all required management and accounting reports and forms, including bank deposits, monthly collection reporting, delinquency reports, accounts payable, statement of deposit accounts, human resources forms, safety reporting, and monthly market surveys.
• Maintains proficiency with Company equipment and software systems (Yardi, time management, MSOffice, Outlook, etc.) in order to review and reconcile monthly reports, communicate effectively, and follow Company procedures.
• Ensures orderly records are maintained in accordance with applicable laws and Company policy and procedure.
• Communicates regularly with Regional Director and business partners to update them on property issues, events, and overall property performance.
• Assists in assembling an effective Management team including sourcing, recruitment, interviewing, selection, hiring, training, development, motivation, performance evaluation and coaching, retention, counseling, and/or terminations under the direction of the VP of Ops, Regional Director, and the Director of Human Resources.
• Assists in the financial planning and staffing plans for a mix of direct and pyramid reports.
• Effectively grows team members for next level responsibilities.
• Practices and promotes a collaborative team environment. Works with Area Director and General Manager to create a team that supports the corporate Strategy Map while striving to create a Best Place to Work environment.
• Ensures all employees receive adequate training which includes Company policies and procedures, legal compliance, safety, and other related topics.
• Reviews, verifies, and approves all staff time sheets on a bi-weekly basis.
• Prepares and delivers performance appraisal for direct reports and ensures that General Managers do the same.
• Models a high level of customer service and ensures all employees display a courteous and helpful attitude towards tenants, co-workers, and all visitors to the property.
• Models behaviors in alignment with company core values: Integrity, Accountability, Hard Work, and Collaboration. Leads by example and follows Company policies, procedures, and best practices, both as an individual as the leader of his/her team.
• Directly engages in as well as provides review and counsel for Area Directors and General Managers reg