Director, Head of Surveillance

Director, Head of Surveillance

As the Director, Head of Surveillance, part of Capital One’s Compliance organization you will manage Capital One’s Electronic Communications Surveillance Program and Trade Surveillance for Capital One’s CFTC Swap Dealer and three Broker-Dealers.  You will maintain the Surveillance function in order to reduce and identify risks related to market abuse through the management of controls and reviews over the trades, orders and communications of employees that carry out market activity.  Additionally, you will lead a team of Surveillance analysts responsible for managing the aforementioned functions, performing quality assurance, and reporting metrics on a routine basis.  

Directors at Capital One are highly motivated Risk Management professionals with subject matter expertise, excellent management and communication skills. They have a high level of exposure across lines of business and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. 

Competencies:

• Understand relevant regulatory requirements, regulatory developments, business model, trading platforms and product changes.

• Highly organized, detail-oriented, and energetic.

• Strong interpersonal and influencing skills with the ability to establish credibility and strong partnerships with business partners and technology teams.

• Ability to communicate effectively at all levels both orally and in writing.

• Capable of operating comfortably within a complex organizational structure.

• Exercises excellent business judgment, problem solving and decision-making skills. 

• Self-starter with the aptitude to initiate action and deliver results, adapt to change, make difficult decisions, and accept challenging assignments

• Works effectively in both a team environment and independently.

• Ability to manage complex projects and tasks simultaneously in a deadline-intensive environment. 

• This role will maintain all organizational and professional ethical standards and has latitude for independent judgment and decision-making. 

Responsibilities: 

• Oversight of trade surveillance for Swap Dealer (interest rate, FX commodities-energy) and institutional Broker-Dealers (equity trading & fixed income (ABS)).

• Oversee the execution of daily controls on trades, orders and communications, ensuring appropriate quality control and monitoring for Swap Dealer and the institutional broker dealers.

• Manage and continually improve the programs, conduct periodic reviews, operating procedures and establish & monitor controls for surveillance.

• Define business requirements for technology implementation (new capabilities, vendor services).

• Work with technology groups to implement and test technology solutions to meet business requirements.

• Establish data quality controls and operations.

• Oversee and manage the onboarding and offboarding process of technology platforms. 

• Responsible for reviewing records handling first level review and escalation of unresolved issues to Desk Heads and Compliance Advisory

• Provide subject matter expertise, advice and guidance on issues, rules and regulations applicable to Broker-Dealers and CFTC Swap Dealers (e.g., recordkeeping, business conduct rules, supervision).

• Maintain policies, procedures and guidance designed to document operating procedures and to support compliance with applicable regulatory obligations, corporate requirements and industry best practices.  

• Assist the team in identifying and escalating issues through formal escalation channels, and facilitating timely and effective resolution. 

• Perform periodic quality assurance of subordinate review.

• Produce and provide management with program performance metrics.

• Independently manage internal audits and regulatory examinations; respond to regulatory inquiries.

• Independently manage projects necessary to support initiatives both within the Compliance organization and across the firm.

Basic Qualifications: 

• Bachelor’s Degree or Military Experience

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