Foundation Senior Specialist – Foundation Administrative Services

Overview

At Houston Methodist, the Foundation Sr Specialist in the Foundation Administrative Services Unit is responsible for independently overseeing and leading a variety of projects and initiatives within assigned Foundation unit in support of overall goals and objectives. The Sr Specialist will provide support to the Foundation Director of Administrative Services and senior Foundation leadership in executing initiatives that promote operational excellence, effective communications, and operational efficiency. The Sr Specialist relies on appropriate resources to collect/manage relevant data, compile and analyze information for management decisions, and ensure the successful execution of related projects. Will establish and ensure consistent and objective program performance standards of accountability and quality.

 

This position utilizes strong knowledge of Houston Methodist fundraising priorities in order to develop sound strategies to maximize support to the organization. Works effectively across all levels of constituencies (internal/external) throughout the organization, including Houston Methodist leadership, physicians, staff, key volunteers and donors. The projects for this role may be unanticipated and directly linked to the evolution of the Foundation's operational focus and accomplishment of goals.

 

Proficiency with designing Microsoft PowerPoint presentation, Microsoft Excel, Outlook, and Word with basic Illustrator experience highly preferred.  Candidates should be capable of taking ownership of small projects from concept through delivery. Including internal and external presentations with compelling visual content that complies with brand standards. 

Houston Methodist Standard

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Develop relationships with Foundation and hospital staff, and when applicable, prospective donors/donors and key volunteers to ensure goals are met, including leading regular planning and debriefings to determine feedback and next action items.

• Proactively maintains familiarity with the work of clinical staff, physicians, and administration to successfully identify appropriate contacts for data collection.

• Utilizes effective and fluid communications with internal and external stakeholders to ensure collaboration and synergy.

• Effectively communicates project initiatives, timelines and change management activities.

SERVICE ESSENTIAL FUNCTIONS

• Independently manages complex projects and coordinates with key stakeholders and others to ensure department timelines, deliverables and budgets are met. Utilizes technology resources to conduct research for assigned projects.

• Participates on internal committees and task forces as assigned, ensuring that critical objectives are clearly explained and action items are appropriately completed.

• Supports Foundation staff and activities through production of correspondence, documents, talking points, meeting agendas, presentations and reports, and, as needed, facilitating internal and external meetings and site visits.

• Works closely with fundraisers and other Foundation staff in support of strategic moves management for contributor/prospective contributor engagement.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Support management