PA Administrative Assistant II

Company Description

Augsburg University has maintained a strong academic reputation defined by excellence in the liberal arts and professional studies since 1869. A safe and welcoming campus in the heart of Minneapolis, Augsburg offers undergraduate and graduate degrees to nearly 3,200 diverse students.

Augsburg’s mission is to educate students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.

Augsburg invites individuals who share our mission and commitment to intentional diversity, equity, inclusion and belonging to join our community.  In particular, Augsburg invites BIPOC, LGBTQIA+, individuals with disabilities, women, veterans and those from underrepresented or marginalized backgrounds are encouraged to apply. 

Job Description

GENERAL STATEMENT OF DUTIES:  Perform daily general office and administrative duties needed to support the Department of PA Studies Administration.

PRIMARY RESPONSIBILITIES:

Department Operations:

• Provides administrative support for both the academic and clinical phase of the PA program.
• Coordinates and manages multiple calendars & schedules.
• Supports logistical details for faculty and lecturers (i.e. parking, expense reimbursements, lecture materials)
• Performs logistics support, data entry, and electronic file organization
• Coordinates and executes numerous process and procedures under the required timelines.
• Supports faculty and staff with course and program related printing requests.
• Assists with email communications, answering phones, and general follow up correspondence.
• Maintains social media accounts and updates department website as needed.
• Maintain alumni database.

Academic & Clinical Phase Support:

• Performs data entry of student records, course information, grades, and clinical sites.
• Schedule guest lecturers, graders and simulated patients in conjunction with faculty oversight.
• Provides support to faculty and students (i.e. prepare and process exam support activities, enter quiz and grade data, coordinate Lecture visits, classroom and lab activities, etc).
• Manage the Academic & Clinical Phase calendars.
• Maintains various excel spreadsheets and Google Docs supporting both Academic and Clinical phases of the program (i.e. student rosters, advisor assignments, clinical sites, etc.).
• Maintains the Electronic Course book folders, generates reports as needed.
• Helps support the admissions and advising process in conjunction with faculty and staff.
• Provides administrative support on Moodle LMS and Examsoft software applications.

ADDITIONAL EXAMPLES OF WORK PERFORMED:

• Other duties as apparent or assigned by supervisor(s).

Qualifications

Minimum Qualifications

• High School diploma required.
• At least three (3) years of relevant experience in an administrative role.

Preferred Qualifications

• Proficient in Microsoft Office Suite, Salesforce, Google Docs, Gmail.

Knowledge, Skills, Abilities

• Ability to work in Microsoft Office and Google Docs
• Ability to work effectively and collaboratively in a diverse work environment.
• Ability to be attentive to details, be accurate, be precise.
• Ability to work effectively in a team environment; and work independently with little supervision.
• Ability to maintain confidentiality; and demonstrate patience, understanding.
• Ability to organize workflow; manage projects; and handle frequent interruptions.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Typical work environment is an office.
• Sedentary work for long periods of time.
• Typical work mode is in person but some days may be remote due to COVID restrictions.
• Regular computer or phone use.
• Makes routine choices within established procedures, with readily available supervision.

Additional Information

Benefits at Augsburg

Augsburg University offers a competitive and comprehensive total rewards program including: 

• Medical, dental and vision coverage

• A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility

• Up to 100% tuition remission for employees, spouses and dependents, and pa