Visual Designer

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Description

Job Title: Visual Designer
Department & Team: Creative Operations Team at Genesys Beyond
Reports to: Sr Creative Operations Manager
Location: Indianapolis (Flexible)

Summary:

We are looking for a talented Visual Designer to join the Creative Operations team at Genesys Beyond. The Beyond Program is a global multifaceted ecosystem of people, tools and services helping to achieve our customers fundamental education, continued learning and development goals. 

As a Visual Designer, you will be responsible for creating graphics, illustrations, logos, templates and layouts for learning products and solutions. You will collaborate closely with Multimedia Designers, Learning Experience Designers and Product Managers to ensure brand consistency and communicate ideas effectively through visual elements.  

Key Responsibilities:
• Ability to create visual designs across Beyond's products and solutions

• Consistently utilize Genesys branding guidelines across all designs

• Design graphics for learning solutions

• Manage multiple tasks within tight deadlines

• Ability to accept and apply critique and feedback in a professional manner

• Develop engaging graphics and illustrations for promoting Beyond's brand

• Collaborate with the Beyond team to brainstorm and conceptualize design ideas

• Ability to take ownership of one’s work and identify opportunities to improve project or work processes

• Ensure brand consistency across design projects and adhere to Genesys and Beyond brand guidelines

• Communicates complex ideas effectively

• Carry design projects from concept through completion

• Ability to adapt design styles, ensure quality, accuracy and consistency of visual assets 

• Manage and maintain digital asset libraries

Minimum Requirements:
• 2+ years of Graphic/Visual Design experience
• Mastery in Adobe CC (Photoshop, Illustrator, InDesign)
• Comfortable with Figma
• Experience with video scripting

• Solid communication and organizational skills

• Self-starter, able to think creatively to solve problems 

• Commitment to continuous learning and personal development

• Ability to consult effectively with non-designers on projects

• Ability to prioritize, organize, and manage time effectively

Desirable Skills:
• Interest in coding Adobe After Effects templates
• Interest in UX/UI

• Motivated to learn multimedia production aspects

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

$50,900.00 - $99,900.00

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organ