Payroll Analyst - International

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Payroll Analyst is responsible for proactive collaboration with key internal business partners within the Global Payroll organization and our third party vendors, and requires independent thinking in handling payroll analysis and validations for Canada, Egypt and Mexico. To be successful in this role, the Payroll Analyst needs to be familiar with wage and hour laws and Global Tax legislations, and strong motivation to contribute to the achievement of an efficient payroll process.

 

The individual must be able to handle ambiguity, be self-motivated to figure out the total picture, and propose resolutions or take appropriate action. They must pay great attention to detail and can deliver results under pressure, as well as work efficiently in a rapidly changing environment.

 

This position is an individual contributor role reporting to the Sr. Payroll Manager.

 

Responsibility

• Process payrolls for (Canada, Egypt & Mexico), ensuring timely and accurate payroll execution

• Review, validate, and reconcile payroll data to ensure accuracy in payments, reporting, and record-keeping

• Audit and verify timekeeping system data for accuracy and compliance with company policies

• Apply or assist with the creation of new pay policies (e.g., holiday pay, on-call pay, overtime, deduction calculations, and withholding exemptions) in accordance with international regulations

• Process equity transactions (RSU, ESPP, etc.) for all countries in accordance with local tax regulations

• Ensure accurate quarter-end and year-end payroll processing, including local tax reconciliation

• Maintain and adhere to internal controls (including SOX) and procedures to ensure compliance, and accurate financial reporting

• Provide exceptional customer service by responding to complex payroll and tax-related inquiries from employees, managers, HR Business Partners (HRBPs), HR Operations, and external vendors

• Identify opportunities for process improvement and standardization within payroll operations

• Draft and maintain clear, detailed Standard Operating Procedures (SOPs) for payroll processes

• Support payroll-related projects and initiatives as assigned

• Support internal and external audits, including providing the required documentation

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 5+ years of payroll-related responsibilities

• 5+ years of experience processing international payroll

• BS/BA Degree or equivalent experience

 

Preferred

• CPP/FPC certification

• Experience with Workday, ADP, and Dayforce

• Solid understanding of payroll knowledge and principles

• Some understanding of payroll processing within a shared services environment

• Solid time management skills with the ability to prioritize assignments in a dynamic work environment

• Proficient computer, organizational, analytical, research and problem solving skills

• Intermediate Excel level, proficient with Google applications

• Ability to complete self-initiated training necessary to remain current on payroll practices

• Ability to learn processes quickly for more efficient and effective results

• Ability to troubleshoot payroll processing issues, run and analyze reports

Wage Transparency

Pay for this position is based on a number of f