Senior Operations Support Technician

<div class="content-intro"><div> <div>&nbsp;</div> <div>At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.&nbsp;</div> <div>&nbsp;</div> <div>Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.&nbsp;</div> <div>&nbsp;</div> <div>Join us to drive positive, lasting change that moves missions and the government forward!</div> <div>&nbsp;</div> </div></div><p>As a Senior Operations Support Technician, you will directly contribute to the success of critical client missions.</p> <p>&nbsp;</p> <p><strong>Responsibilities</strong></p> <ul> <li>Working within a small team, you will interface directly with operational clients and other support technicians to ensure tasks are completed promptly and in compliance with policy.</li> <li>You will develop new ways of solving problems and contribute to training your customers to enhance their mission effectiveness.</li> </ul> <p>&nbsp;</p> <p><strong>Basic Qualifications</strong></p> <ul> <li>10 years of experience supporting sensitive client operations</li> <li>Demonstrated familiarity with policies and systems specific to sensitive operations support</li> <li>Independent, diligent, and process-oriented work style</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>Desired experience </strong></p> <ul> <li>Creating and updating project documentation, to include SOPs and status reports</li> <li>Experience in creating and delivering training materials</li> <li>Experience communicating with executives</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>Clearance</strong></p> <ul> <li>An active TS/SCI with polygraph is required</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>&nbsp;</p> <p><span class="TextRun SCXW225111203 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalT