DEPARTMENT OF FORESTRY AND FIRE MANAGEMENT

In partnership with local, county, state, and federal agencies, the Arizona Department of Forestry and Fire Management (DFFM) protects Arizona’s people by: providing coordination and resource response for the suppression and management of wildland fire; delivering education to aid in wildland fire prevention; providing integrated management strategies, technical assistance and information through various Department programs; collaborating in forest restoration projects; and ensuring fire and life safety through permitting, plan reviews and building inspections.

Seasonal Overnight Initial Attack Dispatcher

Job Location:

Address: 2901 W Pinnacle Peak Rd.
Phoenix, AZ 85027

Posting Details:

Salary: $22.9807 - $27.1636 Hourly 

Grade: 18

Closing Date: Open Until Filled

Job Summary:

Initial Attack Dispatchers receive reports of incidents and initiate the initial response of appropriate fire resources. The position submits and processes requests to locate, allocate, and mobilize essential personnel, equipment, aircraft, and supplies to an incident and demobilizes resources following the conclusion of an incident. The work involves the coordination of numerous activities and functions into an overall efficient and effective support effort. At this level incumbents independently perform the full range of initial attack dispatch and logistical duties while ensuring compliance with standard methods, established contracts, rules, policies, procedures and guidelines. Incumbents routinely take action or make decisions without prior approval from higher level staff. Lead duties may be assigned.

Job Duties:

• Implement and develop knowledge of standard logistical and administrative procedures, guidelines, Incident Command System (ICS) terminology, methods and procedures and safety requirements used in the dispatch of personnel, equipment and supplies to support the needs of requesting uniVincident.
  
• Practice proper dispatch policies, radio and communication procedures.
  
• Follow instructions without supervision, retain information, ask questions and elicit required information, speak and write clearly and effectively
  
• Operate computers and utilize the computer for inputting data and records, maintain records, generate reports, and process requests to facilitate fire management operations
  
• Other duties as assigned

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Standard initial attack, logistical, and administrative procedures, guidelines, Incident Command System (ICS) terminology, methods and organizational requirements, and safety requirements used in the dispatch of personnel, aircraft, equipment and supplies to support the needs of requesting unit/ incident.
  
• Multi-channel radio and phone system communications procedures.
  
• Fire behavior influences such as weather conditions, topography, and fuels.
  
• Wildland fire suppression tactics and strategies sufficient to provide initial attack and logistical support to fire management operations.
  

Skills in:

• Evaluating nature of calls received, determining proper response, prioritizing actions to be taken and dispatching appropriate response
  
• Communicating clearly and concisely under stressful situations
  
• Recognizing and analyzing hazardous conditions, making accurate decisions, and taking prompt effective action
  
• Operating the computers and utilizing the computer for inputting data and maintaining records, generating reports and processing requests to facilitate fire management operations
  
• Following instructions without supervision, learning and retaining information, asking questions and eliciting required information, speaking and writing clearly and effectively
  
• Accurately and effectively applying guidelines and references including state and federal policies, contracts, professional standards, policies, and procedures that are regularly used to perform logistics and dispatch duties
  
• Accurately analyzing fire detection reports
  
• Remaining calm under urgent and frequently changing conditions.