Case Management Officer - Custody

Support Change. Shape Futures.

 

Case Management Officer – Talent Pool

 

Come meet us in July!

 

We’re hosting two family-friendly information events where you can meet and speak with staff from across custodial and non-custodial roles at Wellington Correctional Centre & Complex. Ask questions, explore career pathways, and get a firsthand look at life in Corrective Services. Register here.

 

Locations – Wellington, NSW – Find out more - Click

Employment Type –Talent Pool Creation for future vacancies

Salary – Clerk Grade 5/6 (starting at $99,938.00pa plus Environmental Allowance superannuation + leave loading)

 

 

Looking to build a career where you can create lasting impact? Join Corrective Services NSW as a Case Management Officer (CMO) and support individuals in custody through their rehabilitation journey, helping them transition safely and successfully back into the community.

 

Based at Wellington Correctional Centre, this is your chance to work in a modern facility in the heart of regional NSW — with a strong sense of community, affordable lifestyle, and meaningful work.

 

 

What you’ll do
As a CMO, you’ll play a vital role in reducing reoffending through tailored case management and evidence-based support.

You will:

• Conduct risk assessments and develop personalised case plans
• Use motivational interviewing and strengths-based approaches
• Coordinate referrals to programs and services that support change
• Monitor and review progress to ensure outcomes and compliance
• Collaborate with internal and external stakeholders to support reintegration

 

What You’ll Bring

• Experience or qualifications in human services, casework, or offender rehabilitation
• Strong communication and problem-solving skills
• Confidence working with diverse individuals with complex needs
• Understanding of behavioural change and risk management approaches
• A current driver licence and ability to travel throughout NSW
• Willingness to complete the Certificate IV in Correctional Practice – with fully paid training provided

 

Download the role description.

 

 

Why Join Us?

• Purpose-driven work with tangible community impact
• Paid training to gain the Certificate IV in Correctional Practice
• Collaborative and supportive team culture
• Career development and learning opportunities
• Live and work regionally with access to a vibrant, close-knit community

 

 

Ready to join us?

What to Submit?

• Cover Letter (Max 2 pages) – Tell us how you meet the role requirements.
• Résumé (Max 5 pages) – Highlight your experience, qualifications & impact.

Read: writing your job application for tips with the application process.

Applications close 3RD August 2025 at 11:59pm AEST.

 

 

Need Support?

Role queries: Erin Morrison| 0400 133 735 | <