Program Manager, Global Programming

The Program Mgr plans and manages projects and/or programs, resource requirements, training needs, deliverables, and manages the design and testing of projects, inclusive of data management. May provide statistical analyses of quality improvement data.

Overview:

The Department of Global Pediatric Medicine (GPM) is a growing department looking for professionals who are eager to help implement the St. Jude Global (SJG) mission by training the clinical workforce, developing and strengthening health systems and patient-centered initiatives, and advancing knowledge to sustain continuous improvement through research.

SJG is at a pivotal moment in the development of its Regional Programs, with new hubs poised to be established in every region and new structures being created, including, for the first time, a Vice-President to oversee the Regional Programs.  The Program Manager will play a central role in conceptualizing and implementing this transformation, working closely with the new VP and with teams across SJG.  Because this is a new position, the responsibilities will evolve over time, which means that the Program Manager will have an opportunity to shape their role.

Responsibilities:

The Program Manager will be responsible for:

• Leading efforts to ensure greater coherence in St. Jude Global’s work, including in the areas of programming, governance, and engaging with key partners;

• Rapidly distilling actionable insights from diverse data sources to shape the development of new strategies, systems, and approaches;

• Supporting the development of cross-regional initiatives;

• Serving as an internal resource to support the development of the strategies of regional teams;

• Actively engaging to move multiple ambitious initiatives from idea to operational reality;

• Supporting the process of bringing together teams across SJG to co-design new systems and approaches for the Regional Programs;

• Collaborating with SJG teams to develop and implement plans for the next phase of SJG’s regional work, including how the regional hubs will interact with team at St. Jude;

• Aligning regional program work with the mission of St. Jude Global and the St. Jude Children Research Hospital’s mission, vision, and strategic plan.

Skills and Abilities:

• Employs structured and systemic problem-solving approaches to tackle complex challenges;

• Synthesizes data from quantitative and qualitative sources to draw meaningful conclusions;

• Leads participatory processes that engage people from different levels of an organization;

• Builds effective relationships across an organization;

• Operates independently in a fluid, fast-paced environment;

• Possesses strong interpersonal communications skills and the ability to produce both compelling slide decks and written narratives;

• Has strong organizational skills and attention to detail;

• Demonstrates cultural sensitivity;

• Is able and willing to travel internationally;

• Has the ability to adapt work schedule, with prior notice, to accommodate meetings occurring in multiple time zones.

Minimum Education:

• Bachelor's degree required;

• Master’s degree in a relevant field (e.g., MBA, MPA/MPP, MPH) preferred.

Minimum Experience:

• 4+ years experience in program management and delivery.

• 5+ years of experience in consulting and/or program management, ideally in an international context; preferred;

• Experience designing and managing programs with focus on customer needs.

• Experience in program budget tracking, reporting and risk management.

• Experience providing guidance and mentorship within program management team.

• Some experience driving continuous program improvement projects.

• Experience in designing and leading processes that bring together diverse actors to reach agreement on challenging issues;

• Experience with strategy development, business model development, and/or organizational design;

• Proven experience engaging with senior leaders to facilitate decision-making ;

• Experience working in different countries and/or cultural contexts preferred;

• Experience working in a decentralized organization with multiple offices preferred.

Compensation