Data Analyst, Marketplace Services

 

Fitch Group is currently seeking a Data Marketplace Services Analyst based out of our New York office.  

 

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. 

 

Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference. 

 

Want to learn more about a career in technology and data at Fitch?

Visit: https://careers.fitch.group/content/Technology-and-Data/

 

About the Team

Fitch Group's Chief Data Office is looking for an Analyst to join the growing Data Marketplace Services team. This team supports the Data Marketplace, Fitch's platform for data discovery and access, fostering data innovation across the firm. The role involves direct data analysis, user support, and collaboration across departments, helping teams effectively use the Marketplace for data discovery and innovation within a federated architecture based on data mesh principles.

 

How You’ll Make an Impact: 

• Serve as the first point of contact for Marketplace users, triaging and managing incoming requests, and ensuring timely, high-quality support
• Collaborate directly with business users to understand their goals and provide practical guidance on how to use data available in the Marketplace
• Analyze and prepare datasets to support business use cases, particularly for teams without in-house data expertise
• Lead demos, conduct training sessions, and create self-serve materials to help users onboard and adopt Marketplace capabilities
• Translate technical information into clear, actionable guidance tailored for non-technical audiences
• Identify recurring needs and feedback themes to inform product improvement and scale support processes
• Maintain documentation and knowledge base content to drive transparency and ease of use

 

You May be a Good Fit if:

• Strong analytical skills with extensive experience in SQL for writing reports and performing data wrangling; familiarity with Python and BI tools is also beneficial
• 5+ years of experience working with complex data problems
• A consultative mindset with the ability to simplify complex data topics for a business audience
• Proven ability to juggle multiple priorities and deliver high-quality outputs under time pressure
• Excellent communication and collaboration skills
• Strong sense of accountability, ownership, and follow-through
• Bachelor’s degree in a data-related or business discipline preferred

 

What Would Make You Stand Out: 

• Experience supporting data platforms, BI tools, or data products
• Experience working with data