Medical Receptionist

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Tufts Medicine Lowell General Hospital is seeking an experienced Medical Receptionist at Merrimack Valley Internal Medicine Associates with strong customer service and phone skills that is interested in working close to home, we would love to talk with you about joining our team. The individual must be highly organized with outstanding customer service skills.  Must have the ability to multitask and be productive both independently as well as with the team. Accuracy and attention to detail is a must as is the ability to use electronic medical records systems.

Hours: Monday-Friday, 8am-5pm

Responsibilities:

• Greet patients and verify all demographics including insurance information.

• Collect co-payments, provide patient with receipt and follow office procedures for co-payment reconciliation.

• Perform Check-In and Check-Out.

• Answer multiple phone lines courteously and take messages, or transfer call accordingly.

• Schedule office, ancillary and specialty appointments as requested by providers.

• Make follow-up appointments for patient.

• Send out new patient packets.

• Obtain precertification and referrals.

• Assist all providers with Meaningful Use, MSSP, and AQC measures.

• Document within the electronic medical record (EMR).

Requirements:

• 1-2 years + of office experience: answering phones, faxing, filing, copying

• Medical office experience is a plus

• Experience with medical electronic system (any version) is preferred

What We Offer: 

Not only is Lowell General Hospital an exceptional place to work, offering a culture of recognizing and valuing employees, we provide amazing opportunities for our staff:

• Competitive salaries & benefits

• 403(b) retirement plan with hospital match

• Opportunities for growth  

• Tuition reimbursement

• Free on-campus parking

About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

Tufts Medicine Lowell General Hospital is an Equal Opportunity Employer.