ER/LR Manager - Operations

What You Need To Know

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Manager, Employee and Labor Relations provides the day-to-day tactical support for the Employee Relations Center of Excellence (COE) responsible for maintaining and enhancing positive employee relations. Leads employee and grievance investigations and implementation of employee and labor relations strategy for assigned regional business unit. Provides leadership and support for team of ER/LR Partners supporting regional business unit (i.e., Commercial, Operations, Corporate). Reports directly to the Regional Director, Employee and Labor Relations.

Primary Responsibilities

• Provide oversight and direction to ER/LR Partner team.
• Lead employee, grievance, and policy investigations for assigned client group.
• Provide findings and recommendations to Regional HR Leadership and Legal counsel based on investigative fact-finding and analysis.
• Review investigation findings with relevant parties and monitor workplace to ensure compliance with recommendations.
• Assist in the development of positive employee relations strategies, and implementations of the strategies.
• Assess employee engagement of regional business unit and make recommendations to maintain the trust between the organization and employees.
• Review Termination and skip level Corrective Action requests for approval.
• Provide employee and labor relations support in partnership with the Human Resource Business Partner (HRBP), and other Human Resources (HR) Centers of Excellence (COE) to ensure proper handling of various issues.
• Assist in resolving, coaching, and guiding managers through employee/labor relations issues in partnership with HRBP to ensure compliance with company policies and/or collective bargaining agreements.
• Provide negotiations support to Regional Director, Labor Relations and attend bargaining sessions for assigned client groups.

Additional Primary Responsibilities

• Provide primary support for Joint Labor Management (JLM) meetings and, where applicable, Joint Council grievance hearings for assigned regional business unit.
• Manage and grow a team of ER Partners to support the business.
• Proactively assess team, manager, and organizational development needs, make recommendations, and implement appropriate solutions.
• Provide input and support for ER/LR metrics and analytical work.
• Implement employee and labor relations training, including just cause investigation training, union avoidance, and managing in a Union Environment training.
• Carry out all responsibilities in an honest, ethical, and professional manner.
• Perform other job-related duties as assigned.

Minimum Qu