833701-GOVERNMENT OPERATIONS CONSULTANT II - 40031189

Requisition No: 833701 

Agency: Commerce

Working Title: 833701-GOVERNMENT OPERATIONS CONSULTANT II - 40031189

 Pay Plan: Career Service

Position Number: 40031189 

Salary:  $44,060.11-$50,000 

Posting Closing Date: 11/28/2024 

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JOB TYPE:    FULL TIME /      CS
POSITION LOCATION:      Tallahassee, FL (relocation benefits are not available for this position) 

GOVERNMENT OPERATIONS CONSULTANT II
Internal

www.floridajobs.org/

Your Specific Responsibilities:

Responsibilities include assisting in coordination and efficiency of administrative, programmatic, and operational aspects of service delivery while providing liaison and consultant capabilities for the solution of operational and management problems.

 

Identifying, coordinating, and providing statewide RECONNECT training; development of guides and materials necessary to perform job duties; analyzing and making recommendations to resolve statewide RA RECONNECT program issues and concerns; triaging and resolving statewide IT RECONNECT issues tickets; completing testing procedures for the RECONNECT system; attending development sessions in relation to RECONNECT changes to the system; and providing direction and guidance to RA management.

 

Within the Project Team, will work dual roles as a functional lead to coordinate and approve analysis, design work, and associated development responsibilities and also work as a subject matter expert for additional functional areas.  Work directly with business systems analysts, designers and developers to validate business system requirements.  Work to fully integrate the business requirements into the new system.  Create scripts to be used to test and validate the new Benefits System.

 

Responsible as primary testers in sessions with Department personnel to ensure that the new system meets requirements. 

 

Required Knowledge, Skills, and Abilities:

 

• Knowledge of reemployment assistance law, rules, policies and procedures.
• Knowledge of the methods of data collection and analysis.
• Ability to collect, evaluate, and analyze data to develop alternative recommendation, solve problems, document work flow, and other activities relating to the improvement of operational and management practices.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to conduct fact finding research.
• Ability to utilize problem solving techniques.
• Ability to understand and apply applicable rules, policies, and procedures relating to operational management analysis activities.
• Ability to plan, organize and coordinate work assignments.
• Ability to effectively communicate verbally and in