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CEC Officer - Correspondence - Credit Cards-Customer Experience Center-Customer Service
Kotak Mahindra BankThāne, Indiafull_timeVerifiedPosted 17 Sept 2025
About the role
- Graduate
- Minimum 1 to 2 years of experience in customer service role on email support or calls.
- Excellent communication skills – Verbal & Written
- Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays
- Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
- Banking Background preferred
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