Regional Human Resources Representative

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Regional Human Resources Representative. The Regional Human Resources Representative is responsible for managing all employee and labor relations for a defined client group (branch locations/divisions), by partnering with branch management on all human resource related activities.

 

• Downtown Chicago base with travel throughout Illinois
• Lead employee investigations, ensure compliance across a large multi‑site territory, and drive special projects
• Union experience strongly preferred – partner on grievances, meetings, and open enrollment

 

RESPONSIBILITIES:

• Research and conduct employee investigations, in a dynamic and high-volume environment, providing solutions in line with corporate guidelines and collaborating closely with the Regional Human Resources Manager and/or Director
• Collaborate with branch and regional leaders and the Center of Excellence to interpret and clarify Human Resources procedures, ensuring strict compliance with employment laws and regulations
• Review employee screening results to ensure compliance with company policy
• Enforce company policies, address operational challenges, and serve as a liaison between branch staff and regional HR leadership for consistent policy application
• Act as a liaison with various regional HR functions (i.e., benefits, workers comp, legal, recruiting), to ensure timely flow of information and execution of branch/regional priorities
• As needed, may assist with conducting employee new hire orientation and onboarding for administrative hires, large account takeovers and acquisitions

QUALIFICATIONS:

• Must possess one or more of the following:
• Bachelor’s degree in Human Resources, Business, or related field
• Associate’s degree in Human Resources, Business, or related field with a minimum of two (2) years of progressively responsible human resources experience
• High school diploma with a minimum of three (3) years of progressively responsible human resources experience
• Current state driver’s license, maintains a clean driving record, and meets minimum insurance requirements as per Company policy, and ability to safely operate a personal vehicle
• Prior administrative or customer service work experience
• Dynamic and focused individual with a proven ability to take initiative, manage multiple tasks and meet deadlines
• Independent and self-motivated, adaptable to direction from various management levels within the assigned region, enabling the reprioritization of tasks as needed
• Ability to convey concepts and ideas in a professional, coherent, and understandable manner, exercising sound independent judgment and discretion
• Demonstrated outstanding interpersonal and organizational skills, adept at maintaining confidentiality in documentation, discussions, and materials
• Excellent oral and written communication skills, with the ability to engage effectively at all levels of the organization while contributing as a team player
• Proficient in Microsoft Office programs
• Willingness and ability to travel throughout the regional territory, including some overnight

PREFERRED QUALIFICATIONS:

• Prior human resources experience, preferably in a high-volume entry-level workforce service industry
• Professional Human Resources certification (e.g., PHR, SPHR, GPHR)
• Experience managing the receipt, investigation, documentation, resolution, and communication of employee relations cases in a high turnover, entry-level wage, non-exempt employee environment
• Familiar with state labor laws in the assigned geographic region and well-versed in federal employment laws, workers' compensation/OSHA procedures, and discrimination/harassment investigations

BENEFITS:

• Base Wage:$61,600 to $67,200 plus bonus eligibility + automobile allowance & fuel card plus internal promotional opportunities
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is