Protective Services Specialist 1/2/3 Sitka or Juneau (PCN 069374)

Posting number: 53977

Department: Family & Community Services

Division: Office of Children's Services

Job classification: Protective Services Specialist 1

Posting type: Open

Categories: Community Services, Public Safety, Social Services, Human Services, Community and Social Services

Summary

Effective July 1, 2026 the wage for this position increased by 3%. The wage listed in this job posting reflects the increase. 

**THE RECRUITMENT PERIOD FOR THIS VACANCY HAS BEEN EXTENDED**

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

The Department of Family and Community Services,
Office of Children's Services (OCS) is
recruiting for full-time Protective Service Specialist 1/2/3

in Sitka, Alaska or Juneau, Alaska

The position is open to Alaska Residents.

What You Will Be Doing:
As a Protective Service Specialist (PSS), you will be responsible for Child Protection Services in the Family Services unit, the Investigations & Assessment unit, or as Generalist covering both. This position is based out of the Sitka Field Office or Juneau Field Office.

The Southeast Regional Field Offices consist of Juneau, Ketchikan, Petersburg, Sitka, and Craig. If working out of the Sitka Field Office, incumbent would only travel as needed for coverage to the Southeast Regional Field Office locations. If working at the Juneau Field Office, incumbent in this position will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each month.

This case carrying positions offer a range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality. A PSS will develop plans to ensure child safety while assisting parents in addressing their protective factors, may be placing children with a relative or licensed foster home when applicable, provide ongoing and/or in-home services to families, writing and submitting reports to Court, working closely with Tribal/Community Partners, frequent face-to-face and telephonic contact with parents and caregivers of children in custody, and making referrals to other service providers and agencies.                                                                                                                           

For more information: OCS Practice Model

Mission and Values/Culture: The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

The Office of Children's Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully.

Everything we do is underpinned by our Core Values.

Benefits of Joining Our Team:
The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on-the-job training with your supervisor, and with other colleagues.

While this is a field-based position that involves working in the community, part-time telework within the duty station is an option upon eligibility.

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

The Working Environment You Can Expect:

This position is a region-wide position that covers Family Services and Initial Investigations as needed, typical in remote Southeast Alaska locations. The Southeast Regional Field Offices consist of Juneau, Ketchikan, Petersburg, Sitka, and Cr