Project Manager/ Business Process Analyst Global OCIO Operations

Company:

Mercer

Description:

We are seeking a talented individual to join our OCIO Operations team at Mercer. This role will be based in [Boston]. This is a hybrid role that has a requirement of working at least three days a week in the office.

Mercer is undertaking an exciting, large scale initiative to establish a new target operating model and technology platform, designed to support ambitious commercial growth objectives. This multi-year program will involve partnerships with key strategic partners, designing a platform that will enable the business growth objectives and ensure that Mercers capabilities remain competitive and differentiated. This initiative involves bringing together multiple countries & regions across our Investment Solutions business to drive scale, including the introduction of new data and technology capabilities, as well as new ways of working.

We will count on you to:

• The Project Manager will have direct responsibility for leading multiple technology and operational initiatives for Mercers Investment Solutions business. The Project Manager will work directly with stakeholders on activities such as: overseeing and managing new technology applications, implementing and managing change, and developing new initiatives to support the strategic direction of the business.

• Serve as Product Owner for one or more technology applications, including:

  • Setting criteria for new business use cases

  • Coordinating the prioritization of new functionality, including engaging leadership in decision-making

  • Understanding existing business processes and desired future functionality

  • Defining and refining business requirements that can be handed over to technology for development

• Lead small- and large-scale projects - both tactical and strategic in nature

• Partner with Data, Technology & business experts to design solutions fit for purpose

• Coordinate with cross-discipline team members to ensure all parties are on track with project requirements, deadlines, and schedules

• Demonstrate ownership on assigned events and drive to completion

• Collate and track program status information and project artifacts at various stages of a projects lifecycle

What you need to have:

• Bachelors degree in accounting, finance, business or related field of study preferred

• 7-10 years of experience in Financial Services with progressive increase in responsibilities

• Ability to work cross-functionally, especially with technology team

• Demonstrated ability to work in a fast paced environment where adherence to procedures and controls

• Proven track record of project management, project execution and change management

• Understanding of investment management operations including data and front-to-back office concepts

What will make you stand out:

• Strong written and verbal communication skills, including ability to communicate up and down the management chain and cross-functionally --- especially with technology colleagues

• Strong analytical and organizational skills, clear and effective communication, both written and oral; ability to multi-task.

• Positive attitude & proven ability to work well in a team-oriented environment, while maintaining ownership over individual responsibilities

• Ability to work independently, but know when to escalate challenges that may impact desired results

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

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