Senior Manager, Employee Experience & Talent

Iterable is the customer activation platform that helps brands deliver joyful experiences with harmonized, individualized, and dynamic communications at scale—Iterable is built for marketers, trusted by engineers, and designed with intelligence. We know this space well: our product team built the growth systems that powered Twitter’s early success. We've surpassed $100M in ARR and have raised more than $340M from top-tier investors like Index Ventures, Viking, and CRV, and hundreds of companies like Zillow, SeatGeek, and Box rely on us to captivate their many millions of users.

Developed for the enterprise, Iterable is built from modern technologies that transform cloud, partner and tool-specific data into integrated, personalized engagements. No matter the audience size or degree of campaign sophistication, Iterable empowers brands to implement where it matters most—creating experiences and promoting connections with over 2 billion people world-wide. Leading brands, like Zillow, DoorDash, Calm, Madison Reed, and Box, choose Iterable to power excellent customer experiences throughout the entire lifecycle.

Iterable's momentum grows daily and there has never been a more exciting time to join the team! We've been recognized as one of the Best Places to Work - SF for the past four years, one of the Best Places to Work in Colorado for the past two years, and were named as one of Colorado’s Best Paying Companies! We’ve also been listed on Wealthfront’s  Career Launching Companies List for the past two years,  rank sixth on the list of Top 25 Companies Where Women Want to Work and hold a top 20 spot among the SaaS 100. 

We have a global presence with offices in San Francisco, New York, Denver, and London, and remote employees located all over the world. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

Iterable is seeking a highly experienced Sr. Employee Experience and Talent Manager to lead and execute strategies that foster a positive work culture, enhance the employee experience across the employee lifecycle, and support the growth of our teams and employees. 

We are looking for a strategic, creative, execution-oriented person to contribute at both strategic and hands-on levels, building and launching new and existing programs across Iterable. This role is critical in shaping and scaling our culture and programs as we continue to grow and create a best in class employee experience.

Key Responsibilities:

• Ideate, execute, measure and iterate ways to create a positive, energizing and inclusive hybrid workplace culture that promotes our values and drive strong employee engagement, motivation, and productivity
• Build programs that enhance the employee experience and drive efforts to focus on celebrating and recognizing the ‘moments that matter’ in the employee lifecycle 
• Partner with the People Leadership Team to develop our Employee Value Proposition, and create compelling, clear and engaging communications around it 
• Develop and implement talent management and development strategies that support the growth of our business, and the growth and retention of employees
• Develop an annual People Team calendar and communications plan, partner on messaging, positioning, and channel strategy to drive understanding and engagement across people and culture programs
• Create manager and employee enablement of programs to drive impact by creating workshops, videos, toolkits and job aids
• Establish and maintain metrics and analytics that measure the success of all initiatives
• Partner with various internal partners including PBPs, L&D, DEI, People Operations, Talent Acquisition, IT, and the Workplaces teams to design, iterate and execute programs

Qualifications:

• 7+ years of experience in talent management, development, and/or employee experience.
• Proven track record in conceptualizing, developing and implementing talent management and development strategies, and working cross- functionally 
• Excellent communication, collaboration, and leadership skills.
• Ability to work in a fast-paced, dynamic environme