Senior Manager Operations

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Functional Responsibilities:

Responsible for oversight, management, and supervisory principal duties of the following Operational groups:

• Settlements and P&S functions for all street side and Institutional customer trade clearance and settlement. Including triparty and repo trade settlement.
• Overnight Funding and intraday liquidity Management for the Broker Dealer (for both the Retail and Capital Markets business units).
• Accounting Control and stock record management.
• Security Master and Pricing.
• Regulatory Reporting and Best Execution – TRACE/MSRB/CAT CAIS.
• Corporate Actions and Asset Servicing – including Maturity, Dividend, Principal and Interest payment processing for the Retail and Capital Markets business groups.
• Tax and Cost Basis processing
• Output Processing – statements, confirms, Proxy and Prospectus.
• Manage vendor and financial depository relationships.
• Operational Support and Leadership for Capital Markets Initiatives

Key responsibilities include:

• This role requires a strong background in capital markets operations, with a focus on fixed income settlements
• Leading daily operations of the Settlements & Operations team, maintaining a culture of continuous process improvement and risk management.
• Ensuring timely resolution of fails and breaks, minimizing financial and reputational risk.
• Demonstrating control and minimizing errors by preventing escalations, reducing breaks/age, and improving client experience.
• Serving as a key point of contact between internal and external partners, clients, and businesses supported.
• Identifying inefficiencies in daily tasks and leading improvements in processing productivity and risk mitigation.
• Engaging with business, technology, and operations partners to drive successful implementation and sound controls.
• Supporting the development of an effective control framework meeting Audit, Compliance, and Regulatory requirements.
• Contributing to people and engagement strategies to attract, develop, and retain a diverse team.
• Coaching and mentoring team members, ensuring effective one-to-one discussions.
• Resolving problems related to securities settlements through investigation or research, selecting solutions guided by precedents.
• Providing leadership and guidance on reviewing business or industry initiatives, ensuring successful implementation and sound controls.
• Demonstrating intermediate understanding of products and processes, integrating duties with others in the team and closely related teams.
• Utilizing strong communication, interpersonal skills to interact with colleagues and stakeholders, exchanging complex sensitive information.

Middle Office Responsibilities include:

• Oversee daily middle-office operations related to fixed income securities, including trade capture, confirmation, and settlement processes.
• Monitor and resolve discrepancies and issues that arise during trade processing.
• Facilitate effective communication and collaboration between business management, trading desks, operations teams, and other relevant parties.
• Implement performance metrics and key performance indicators (KPIs) to measure the efficiency and effectiveness of middle-office operations.
• Maintain comprehensive knowledge of global regulatory frameworks impacting fixed income securities.
• Oversee the implementation and maintenance of existing and new middle-office systems and technologies.

Basic Qualifications

• Bachelor's or Master's degree, or equivalent work experience
• Eight or more years of banking or other relevant experience
• Three or more years of management experience

Required qualifications include:

• 10 years of relevant experience, preferably within capital markets operations or fixed income settlements.
• 5 or more years of direct management experience
• Ability to work in a structured, high-volume, time-sensitive environment.
• Good analytical skills and positive attitude.
• Energetic, flexible, collaborative, and proactive individual.
• Strong risk ma