(USA) Director, Technology Operations - International Tech Data (Open)

Position Summary...

What you'll do...

Join Walmart as Director, Technology Operations – International Tech Data to support the VP of International Tech (Data & AI) at Walmart Global Tech. International Tech powers Walmart’s business across markets including Mexico, Chile, Canada, and beyond, delivering the data capabilities and operational frameworks that enable innovation at scale.
In this role, you will act as a strategic operator and trusted advisor to the VP, helping translate vision into action, streamline execution, and ensure alignment across a global portfolio of initiatives. You will drive operational discipline, facilitate decision-making, and create the connective tissue between leadership, teams, and partners.
This position is ideal for a collaborative, detail-oriented leader who thrives on bringing clarity, structure, and alignment to complex, fast-moving environments — without needing to be hands-on in deep technical architecture.

What You’ll Do

• Partner with the VP to define and prioritize strategic initiatives across International Tech’s data portfolio, ensuring goals are translated into actionable workstreams.
• Lead the operational rhythm for the leadership team, including quarterly and annual planning, OKRs, business reviews, and executive communications.
• Coordinate with Engineering, Data, Product, Strategy, Finance, and PMO teams to align roadmaps, capacity planning, and performance tracking.
• Develop clear dashboards, reports, and narratives to support leadership decisions and communicate progress to senior stakeholders.
• Manage governance processes, ensuring that key initiatives stay on track, risks are identified early, and escalations are handled effectively.
• Serve as the central point of contact for cross-functional alignment, fostering collaboration between U.S. and international market teams.
• Prepare leadership for key internal and external engagements, providing briefing materials, data insights, and talking points.
• Support organizational health by identifying process improvements, eliminating bottlenecks, and fostering team engagement.

What You’ll Bring

• Bachelor’s degree in business, Technology, Operations, or related field (MBA or equivalent experience a plus).
• 12+ years of experience in program management, operations, strategy, or business management roles in a technology, product, or data-driven organization.
• Proven ability to manage multiple priorities, set structure in ambiguous environments, and deliver results in complex, matrixed organizations.
• Strong business acumen with the ability to understand technology’s role in driving business outcomes.
• Exceptional communication skills — able to synthesize complex topics into clear, concise narratives for senior audiences.
• Comfortable leading without formal authority, influencing across teams and geographies.
• Proficiency with collaboration and planning tools (e.g., Jira, Confluence, PowerPoint, PowerBI, or similar).

Preferred Qualifications

• Experience in global or multi-market organizations.
• Familiarity with data strategy, analytics operations, or digital transformation programs.
• Understanding of retail, eCommerce, or enterprise technology environments.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart’s culture is a competitive advantage, and it’s fostered by being together. Working together in person allows us to collaborate, align quickly