Quality Assurance, Business Office

1. Main Duties

• Draft quality assurance policies and procedures.
• interpret and implement quality assurance standards and procedures.
• evaluate adequacy of quality assurance standards.
• devise sampling procedures and directions for recording and reporting quality data.
• review the implementation and efficiency of quality and inspection systems.
• document internal audits and other quality assurance activities.
• investigate customer complaints and non-conformance issues.
• collect and compile statistical quality data.
• prepare reports to communicate outcomes of quality activities.
• identify training needs and organize training interventions to meet quality standards.
• coordinate and support on-site audits conducted by external providers.

2. Reporting Tasks.

• MRC Bad Debt/Charity Care Reporting
• MCD Wrap Reporting
• Productivity Reporting
  • PAS Data Reports
  • Scheduling Productivity Reporting
  • FC Productivity Reporting
  • Potentially Coding Productivity Reporting
• Time Study Reports
• Rad Onc Charge Reporting
• Service Line Grouper Reporting (No Surprise Act)
• Pre-req Reporting
• Huron Trending Reporting
• EOM Reporting

3. Invoicing Duties.

• Lifeline
• Client Billing
• Consolidate Billing
  • Invoice status reporting

4. Performs other duties as assigned.