HR Manager

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your role:

We are seeking a new member to join our diverse team and lead the HR function at our state-of-the-art Executive Briefing Center, located in the heart of Midtown. In this role, you will collaborate with some of the brightest minds in the industry as they work to develop and promote a world-class product for our customers.

As the HR Manager, you will be dedicated to excellence, playing a crucial role in cultivating and advancing Global Relay’s culture and organizational processes. You will take charge of all aspects of the HR function and work to significantly enhance employee engagement.

Are you up for the challenge? 

As an experienced HR pro, you recognize people are a company’s most valuable asset. You are a business entrepreneur at heart.  Above all, you understand the importance of balancing HR and business. You have a thorough knowledge of legislation and standard processes, but you also understand the considerations and flexibility required when dealing with the gray.

You are proactive, resourceful, tech-savvy and comfortable thinking outside the box. You have a sense of urgency and enjoy being pulled in many different directions. You thrive when driving forward initiatives in a high-energy environment. You can see yourself being part of a top-notch global team that takes serious responsibility and pride for their work – without taking themselves too seriously. This is a true HR business role, if you are up for the challenge, apply today and see for yourself.

Your job:

• Oversee US HR and collaborate with Global Relay’s HR leaders in Canada and the UK to ensure consistent practices across the organization
• Drive HR standardizations, processes and efficiencies across departments
• Ensure managers are educated to execute on HR practices, processes, and systems
• Drive management’s ownership for managing and developing their own teams
• Work proactively with managers and leaders to evaluate and prepare for future recruitment needs
• Assist managers to foster a high performing and results-driven culture by being able to manage performance and provide real time feedback
• Work with and advise managers on navigating and managing complex employee relation issues
• Coordinate and process leave of absences according to Global Relay policies
• Oversee Global Relay’s performance management process and escalate potential issues to the VP of HR as required
• Manage employee relations issues and conduct workplace investigations, escalate potential issues to the VP of HR as required
• Act as a trusted advisor with stakeholders by building rapport and good working relationships with all levels of management
• Analyze, identify, and forecast any pertinent problems and provide recommendations on appropriate course of action to the VP of HR
• Identify improvement opportunities (e.g. process or system improvements) and propose solutions and timelines
• Ensure HR-related information is up to date for employees (internal Wiki, employee guide, etc.) and propose updates/improvements to existing HR policies
• Ensure US employment legislation is updated and rolled out to the business
• Build and manage the US HR team as the company grows. Provide line management for the US HR team including regular reviews, acting as the go-to resource and providing day-to-day supervision
• Collaborate closely with the payroll team to provide timely updates on behalf of HR
• Administer benefits policies and programs for our US employees to ensure appropriate enrolment
• Process HR documentation incl