Summer 2024 - Product Manager Intern (Business Delivery)

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there. 
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
• You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

We’re looking for an intern to help Coinbase scale our operations and expand globally! This role will sit between business and engineering organizations, acting as the voice of both internal and external customers and a leader of our products built on enterprise-level platforms.

In this role, you will be responsible for building cross-functional capabilities to help improve and scale our global operations, ranging from conventional areas like marketing / sales to more unconventional areas like crypto asset risk management. You will partner with various teams across Coinbase and the Group Product Manager to identify problems, develop requirements, and work with an engineering team to ship solutions that will immediately help businesses and customers use crypto all around the world.

As with all aspiring product managers, you will need to be excited to develop a healthy mix of product, process, design, analytical, and technical skills to deliver simple and intuitive products. For our team, you will also need to have a passion and interest for operations and systems thinking.

What you’ll be doing (ie. job duties):

• Learn about one or more critical operations within Coinbase.
• Develop both business and technical documentation to communicate decisions and status.
• Identify pain points and opportunities for technology to drive improvements.
• Work with one or more engineering teams to develop requirements and ship solutions to help internal and external customers use crypto.
• Partner with operations teams to implement changes and gather feedback.
• Develop metrics to measure performance and impact of our operations.

What we look for in you (ie. job requirements):

• Passion for product management and solving problems with technology.
• Customer obsession and ability to empathize with a wide range of businesses and customers.
• Excellent written and verbal communication.
• Strong quantitative aptitude.
• Interest / aptitude for scaling processes and operations.
• Interest / aptitude for systems-thinking and engineering.

Nice to haves:

• Degree or currently pursuing a degree in Business, Computer Science, Electrical Engineering, Economics, Mathematics, or related field.
• Knowledge and passion about crypto / web3.
• Experience in coding and / or working with engineers on a project.
• Experience developing quantitative models / metrics for a process.
• Working knowledge of