Enterprise Directory Services and Authentication (EDS&A) Systems Engineer - Senior

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

 

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

Empower AI: As an Enterprise Directory Services and Authentication (EDS&A) Systems Engineer, you will provide services in support of the Army Network Enterprise Technology Command (NETCOM) on the Army Department of Defense Information Network (DoDIN-A) Cybersecurity and Network Operations Mission Support (ADCNOMS) contract. You will support the EDS&A capability in providing Army enterprise identity and contact attributes, and interfaces with the DoD Enterprise Directory Service (EDS). EDS is composed of enterprise provisioning services, directory services, synchronization services, and white pages in support of user discovery across the Army and DoD network. EDS retrieves source identity and contact information from the Defense Manpower Data Center and DISA’s Global Directory Services (GDS). EDS&A includes the following components: Microsoft Windows Server, Active Directory, IP Security, Microsoft Group Policy, and Azure Directory Services. EDS&A supports implementation and standardization of directory services, voice, data, imagery, applications, Identity Management, networks, and NetOps capabilities across the DoDIN-A unified network.

 

Highlights of Responsibilities:

• Draft and maintain enterprise system documentation.
• Conduct Change, Configuration, Release Management (CCRM) activities on a recurring basis.
• Draft emerging technology or new capability fielding documentation.
• Complete and upload into eMASS vulnerability scans using ACAS, and compliance scans (SCAP) to support RMF.
• Develop artifacts including items such as documentation of system functionality, connectivity, data flows, PPSs, management concepts, security plan, and hardware/software configurations in support of system ATOs.
• Update the eMASS POA&M for each capability.
• Manage applicable system changes using both approved NETCOM document templates and the Configuration Management Data Base (CMDB).
• Maintain standard baseline configuration within the ITEF.
• Participate in technical information exchanges in various technical forums
• Provide enterprise compliance analysis.
• Provide and support data mining and data visualizations, including items such as dashboards, business intelligence, workflow diagrams, SharePoint Services sites, and customized queries and reports.
• Test and identify system limitations and make recommended system improvements to optimize and enhance system functionality and performance
• Support automated software delivery and configuration management of the computing environment.
• Develop and release Cyber Tasking Order (CTO) POA&M mitigations that delineate the defense in depth measures taken to reduce the risk to the DoDIN-A infrastructure, data, and customers.
• Develop system-specific technical key performance indicators (KPI) and analysis reports.
• Draft enterprise system architectural diagrams.
• Develop and maintain system diagrams, to include High Level Operational Concept Graphic (OV-1), Operational Resource Flow Description (OV-2), System Interface Description (SV-1), Systems Resource Flow Description (SV-2), or other required system interface diagrams.
• As required support fielding activities.
• Monitor capability incident queues, respond to > 95% of new incidents in accordance with minimum response times.
• Generate monthly standardized reports of incident and problem management KPIs by capability.
• Provide weekly in-depth discussions by capability on incident management performance utilizing Government provided dashboards
• Provide Tier III support (break/fix) during normal duty hours and during call-back hours.
• Coordinate and interface with the Global Cyber Center (GCC), Regional Cyber Centers (RCCs), Network Enterprise Centers (NECs), all echelons of the DoDIN-A and the Joint NetOps community, and product specialists t