AVP, Application Owner – Personal Lines

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

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Job Description Summary

If you’re passionate about leading and delivering technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Our industry-leading technology workforce embraces an agile work environment and a collaborative and inclusive culture to deliver outstanding solutions and results.

As an AVP, Application Owner you'll have accountability to increase the value and/or reduce the cost of production, applications through strategic, tactical and operational management. You'll lead a team of technology professionals responsible for timely, high quality code delivery within estimates and ensuring application viability (service level management, capacity & availability management, configuration management, incident & problem management, change management, continuity & service management, financial management, architecture management, release planning). You’ll provide thought leadership to guide Application Evolution, Application Portfolio Management, Application Roadmap development and for implementing and maturing Nationwide's Technology Delivery Model fix for a line of business.

Job Description

Key Responsibilities:

• Oversees the Application Lifecycle Management for customer–facing applications; Service Level Management, Capacity & Resource Management, Configuration Management, Incident & Problem Management, Change Management, Continuity & Risk Management, Financial and Architecture Management.

• Collaborates with Architecture and Software Delivery Leaders to formulate, recommend and implement application development strategies.  Ensures execution of established development methodologies and plans to accomplish business objectives for existing and new technology.

• Oversee strategic projects that develop and deliver applications and solutions for technology initiatives using sourcing strategies which ensure quality delivery consistent with strategic objectives. 

• Integrates best practices, policies, standards and procedures ensuring effective portfolio management, requirements management, testing, engineering and technical education services and documentation.

• Ensures business needs are addressed via direct management and/or collaboration throughout Technology leadership to provide options and recommendations for strategic solutions, prepare and present the business case and associated Return on Investment, ensuring that the value to the business is well articulated and understood by the business leadership, initiate, prioritize, and deploy strategic initiatives and solution enhancements, ensure systems issues are resolved effectively and efficiently.

• Ensure that business relationship and strategy development processes and procedures for Technology are developed and properly adhered to (driving effectiveness and efficiency) consistent with corporate and Technology strategic goals.

• Leads a team of Technology associates which includes but is not limited to hiring, training, supervising and promoting.

May perform other responsibilities as assigned.

Reporting Relationships:  Reports to VP or above Technology Leader.  Leads a team of four to six direct reports, 25 - 45 indirect reports.

Typical Skills and Experiences:

Education:  Undergraduate studies in Business Administration, Communications, Strategic Planning, Computer Science or related field. Graduate degree as well as Project Management certification preferred.   

Experience: 15 years related Technology experience including applications management.  Minimum of seven years in management, senior management level preferred.  Five years project management experience required.  Insurance industry experience a plus.

Knowledge, Abilities and Skills:  Proven knowledge of technology applications.  Expert level in innovative thinking, problem solving and decision making.  Expert relationship and negotiation skills.  Effective level of political, organizational and interpersonal savvy.  Knowledge of project man