Jobs and Careers

Aftermarket Parts Business Manager-Westerville

Westerville, United Statesfull_timeVerifiedPosted 1 Oct 2024

About the role

POSITION SUMMARY

The Aftermarket Parts Business Manager is responsible for the overall management, development, and profitability of the aftermarket parts segment, focusing on e-commerce channels. This role involves maintaining and enhancing the aftermarket parts e-commerce website, managing pricing strategies, overseeing part numbers, and conducting detailed analysis to support business decisions. The ideal candidate will have a strong background in aftermarket parts, e-commerce management, product management and data analysis, with a keen ability to drive growth and improve customer satisfaction.

RESPONSIBILITIES

E-commerce Management:

Maintain and develop the aftermarket parts e-commerce website, ensuring it is user-friendly, up-to-date, and optimized for sales.
Collaborate with IT and marketing teams to enhance website functionality and performance, including Website security, UX/UI improvements, and content management.
Monitor website analytics to track performance and identify areas for improvement.

Pricing and Part Number Management:

Develop and implement pricing strategies to maximize profitability while remaining competitive in the market.
Manage and update part numbers, ensuring accuracy and consistency across all platforms.
Monitor market trends and competitor pricing to make informed adjustments.
Work with logistics team to identify and manage last-time buy and scarce parts to develop pricing strategies that align with market demand.

Business Analysis:

Conduct detailed analysis of the aftermarket parts business, including sales trends, customer behavior, and market demand.
Provide regular reports and insights to senior management to support strategic decision-making.
Identify opportunities for growth and efficiency improvements within the aftermarket parts segment.

Sales and Marketing Support:

Provide exceptional customer service sales support, addressing any issues related to aftermarket parts orders and inquiries.
Collaborate with the sales and marketing teams to develop promotional campaigns and marketing strategies for aftermarket parts.
Support sales teams with product knowledge, pricing information, and competitive analysis.

QUALIFICATIONS

Bachelor’s Degree in Business, Engineering or related field.
MBA and prior consulting, strategic planning or product marketing preferred
At least 3 years in technical product/services marketing, strategic planning, marketing, e-commerce, or directly related experience.
Strong analytical skills with experience in business analysis and pricing strategies.
Proficiency in e-commerce platforms, content management systems, and web analytics tools.
Excellent communication and interpersonal skills, with the ability to collaborate across departments.
Knowledge of the automotive, industrial, or related aftermarket parts industry is a plus.
Strong problem-solving abilities and attention to detail.
Very strong research and analytical skills.
Effectively communicates technical information and complex ideas.