Key Account Manager

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Ships Service (WSS) is looking for a Key Account Manager

Title: Key Account Manager

Location: Rotterdam

Type: Full-time

Are you a charismatic salesperson with a passion for driving growth? Are you ready to be part of a dynamic team achieving unparalleled success? If so, we have the opportunity for you!

Join Wilhelmsen Ships Service and be part of shaping the future of the maritime industry for a truly global company. We sell marine products and services to globally trading vessels in 70+ countries, through 50+ legal entities in all corners of the world. The end-users of our products (the vessels) move from one part of the world to another within the span of weeks and expect to get a fully integrated and seamless customer service wherever they are. This a fundamental aspect of our business, and it requires WSS to operate a truly global (not just multi-national) business model, in which products and tasks are distributed throughout our global marine supply system.

As our Key Account Manager, you'll be at the frontline of our sales growth, navigating towards ambitious targets. You will manage some of our biggest clients and set sail in pursuit of new business opportunities within our valued established customer base and venture into uncharted waters to discover new clientele.  

You will be responsible for: 

• Driving profitable sales growth for existing and new customers within your portfolio

• Collaborate and support Technical Sales Managers and Business Development Managers in achieving their sales targets

• Create measurable sales activity plans to deliver on decided targets

• Build the sales pipeline by seeking out opportunities on existing accounts and new business by making use of our extended sales database.

• Proactively utilize Sales force and Power Bi to identify areas of growth

• Foster strong relationships with our customers through high quality and frequent customer face to face meetings.

• Work closely and build team spirit with internal stakeholders such as Customer Service, Port Service Engineers and the Technical Solutions team

• Develop and maintain multilevel entry points and relationships with your own accounts.

• Secure full compliance with WSS sales governance and risk management

• Ensure accurate and updated information is inputted into WSS CRM

• Make sure your customer portfolio adheres to all terms, including credit through proactive contract management

• Collaborate closely with the credit team to monitor and take corrective actions when needed

What you need to succeed in the role: 

• Bachelor’s degree or equivalent marine qualification preferred.

• International sales experience in technical sales

• Sailing or other maritime engineering experience

• Results oriented and with demonstrated achievements in sales

• Experienced in negotiations with customers

• Proven track record of establishing and maintaining relationships with customers

• Able to work independently and manage own time effectively

What we are looking for:

• Ambitious and a strong desire for success with a commercial mindset

• Can meet deadlines through good time management and allocation of priorities

• Digital savviness with experience from working with excel, MS office, CRM systems etc.

• Highly structured

• Curiosity, learnability, adaptability, and determination

What we offer:  

Join a work culture and environment of strong leadership, career development, a positive work-life balance and a job that is both challenging and stimulating. Beyond this, we have bespoke benefits that include, but are not limited to: 

• Flexible Working Arrangements 

• Generous Annual Leave Package

• WSS Bonus Scheme

• Travel Benefits

• Pension and Insurances

Sounds interesting? If you can see yourself in this role, please let us know why you are our new Key Account Manager. You can apply online today through our career portal by creating a ‘Candidate Home’ account. Here you can upload your resume and a motivational letter.