Risk and Safety Supervisor (Flamingo LV)

JOB SUMMARY:

The Risk and Safety Supervisor will assist the Director of Risk Management and the Risk Manager on all Risk Management activities on the premises. The Supervisor will maintain the daily property Risk Operations to ensure guests who have submitted complaints, and/or were involved in accidents are addressed accordingly. He/she ensures proactive engagement for the Risk Management Program to minimize guest accidents and enhances the guest’s experience. The Supervisor will also work with the Risk Manager and Director of Risk Management with ensuring all worker’s compensation claims are addressed and maintain health and safety record keeping such as OSHA 300 & 300A logs. The Supervisor will work with the Manager and with our Insurance Vendors in the handling and resolving casualty claims. This position will ensure compliance with OSHA, EPA, State, Local and Federal regulations.

Essential Job Functions:

1. Ensure that unsafe conditions affecting guests are identified and corrected promptly.
2. Read and assess Security Incident Reports daily.
3. Conduct investigations of all reported guest claims to minimize liability to the company.
4. Take photographs and statements from guests and witnesses if necessary.
5. Collect and secure evidence.
6. Analyze investigations to ascertain causes and recommend preventative measures.
7. Participate in settlement negotiations with guests.
8. Coordinate/follow-up/respond to guest claims.
9. Work with insurance carrier; be familiar with coverage policies.
10. Oversee accurate and prompt payment of guest claims.
11. Compile and distribute required accident reports. Maintain files and records to include guest accidents, injuries, and claims.
12. Process all Worker’s Compensation cases.
13. Chair Monthly Safety Committee Meetings.
14. Draft letters to guests and/or their counsel explaining approval or denial of claim.
15. Must be able to perform all the above in a Customer Service’s friendly environment.
16. Any other duties as requested.
17. On-Call status, 24 hours a day, 7 days a week.

                         

QUALIFICATIONS:  

1. High School Diploma or equivalent required
2. College degree in Business, Criminal Justice, Risk Management/Finance, or related field preferred
3. 1-3 years Hotel / Casino Leadership experience preferred.
4. At least 2 years supervisory experience is required
5. Strong background in gaming industry, Safety, and Insurance is preferred.
6. Strong computer knowledge of word processing is required.
7. Knowledge of laws and regulations affecting casualty claims is preferred.
8. An understanding of OSHA regulation and compliance is necessary
9. Strong leadership and interpersonal skills are required.
10. Ability to communicate in English is required.
11. Strong guest relations skills are required

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended.  Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Necessary Attributes/Characteristics:

 

1.         Must be able to communicate well in person, on the telephone and in correspondence.

2.         Must be able to deal with insurance companies, legal representatives, and guests.

3.         Must be able to administrate and monitor the progress of each claim.

 

4.         Must be able to prepare and document waivers and releases, letters to guests, and responses to government agencies.

 

 

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:  

Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees. Must be able to physically restrain adults who weight more than 200 pounds. Must be able to respond calmly in crisis and stressful situations. Must be able to work independently. Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as, up and down stairs.  Must be able t