Health Center Assistant - Cortez

Position: Health Center Assistant - Cortez, CO

On-Site: 100%

Full Position Salary Range: $22.25 - $25.82/ hour You may also earn an additional:
$2.25 / hour, upon passing a conversational Spanish Fluency test (30 min)   Schedule: Part-Time; 19/hours week; Non-Exempt; Non-Benefits Eligible Thursday & Friday: 8am -6pm  

About Us: Planned Parenthood is committed to creating a dynamic work environment that values diversity, equity, inclusion, respect, integrity, customer focus, and innovation. We are committed to creating a welcoming space for all people on our staff, in our health centers, and in our community. We do this by tending to the team, respecting and honoring all people, jumping in, trying and learning, caring for our business, and returning to our mission.

Abortion Care: At PPRM, we all work in abortion care. This role supports abortion care through direct clinical triage, patient education, and follow-up, ensuring timely and empathetic support to those navigating abortion services. Learn More

Union: This role is represented by SEIU, Local 105 and is governed by the terms of a collective bargaining agreement.

Snapshot: As the Health Center Assistant (HCA) provide direct patient care, facilitating reception duties, and supporting the general health center operations. You will work with the patient chart, insurance, and billing and will need to handle sensitive information with care and accuracy, and you will need to handle cash and other payment methods. You will support the clinician in providing care through direct patient contact such as vitals, phlebotomy, and equipment sterilization, etc. 

Our Ideal Candidate:

• Must have a high school diploma or equivalent.
• Must have reliable transportation.
• Medical Assistant Certification preferred (CCMA, CMA, NCMA, or RMA) or must obtain Medical Assistant certification within 15 months of hire (except NM.)
• Must complete PPRM Ultrasound training within nine months of hire.
• Must obtain and maintain BLS certification within six weeks of hire.

Primary Areas of Responsibility/Essential Functions: Clinical: Under the supervision and direction of the ordering provider, you will provide culturally competent and destigmatizing patient-centered care in compliance with all regulations, including but not limited to PPRM’s Medical Standards & Guidelines, pharmacy, HIPAA, OSHA, and CLIA regulations.  

• Perform vital signs and collect patient information such as patient allergies, medication list, etc.
• Collect patient specimens such as blood and urine for appropriate tests.
• Perform basic point of care lab tests such as pregnancy tests, including select delegated CLIA waived tests and related controls.
• Accurately document collected information and test results in the medical record.
• Perform venipuncture and injections with training and competency validation.
• Perform basic dating ultrasound following training and competency validation.
• Dispense medications and supplies.
• Sanitize exam rooms and medical equipment including use of autoclave and ultrasound-cleaning equipment.
• Assist the provider in clinical procedures such as abortion, IUD placement, cervical cancer screening, etc.
• Act as a chaperone during patient exams or procedures, as needed.
• Escort patients throughout the health center and upon discharge

Medical Reception: You will be the face of the health center, welcoming patients and visitors, upholding security
protocols, and facilitating accurate patient records and billing.

• Facilitate patient registration activities through a registration system or through manual collection.
• Facilitate patient check in and check out including verifying insurance and financial estimates for services rendered.
• Collect payment for services rendered in accordance with revenue cycle and subsidy utilization policies.
• Complete routine bookkeeping tasks, ensuring accurate accounting and documentation for all patient payments, donations, grants, and funding sources.
• Promote patient portal adoption.
• Coordinate scheduling and referrals.
• Screen visitors according to protocols.
• Participates in health center security.
• Perform reception activities including but not limited to answering phones and scheduling patient appointments.
• Complete targeted patient appointment reminder calls.
• Coordinate receiving and sending medical records.
• Facilitate medication and supply patient pick-up, as