We anticipate the application window for this opening will close on - 11 Jul 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

In this role, you will implement and execute the strategy and implementation plan for educational programs for new and tenured sales representatives and clinical specialists to drive electrophysiology (EP) product procedure across the CAS portfolio of cardiac ablation products. You will play an integral role in executing the training and education strategy for the US sales team, as our business enters multiple new market segments and expands the cardiac ablation portfolio with advanced technologies. You will serve as the lead for regional customer and employee education and training activities in support of CAS procedure and product launches. Partnering with key leadership, sales field and cross functional personnel to identify opportunities for and barriers to improving regional performance.

You will serve as the customer and field technical resource in CAS. Providing expertise and leadership in the areas of Physician and Field education, AHP education, clinical evidence interpretation, and Medtronic employee education. You will provide feedback to product development, internal training and education on content development and the marketing team to improve future offerings.

We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves 50-75% amount of travel outside the territory, presenting opportunities for broader engagement.  

This position posting is location flexible and can be based in any of the following locations (PA, VA, DC)   

To find all CAS Mapping roles available please use #casmap in the key word search at Medtronic Careers  

Various levels available based on qualifications and experience  

Responsibilities may include the following and other duties may be assigned. 

Education and Training

• Drives regional education and training activities

• Train and educate internal teams and external customers on CAS procedures, therapies/products, processes, and solutions

• Continued education and assessment of tenured field team

• Leads coordination of new-hire training with accountability to hiring manager (CSM or RM)

• Responsible for new hire sign-off

• Delivers new product and procedural field training and ensures that all required technical and clinical evidence for our products is delivered in a manner that our field teams can articulate to customers.

• Execute engaging field sales and clinical specialist field education programs that are targeted, purposeful, and support electrophysiology knowledge and skills in procedures and cardiac ablation therapies based on needs of the US Sales organization objectives 

• Understands competitive technology and therapies and can craft a message as to why Medtronic therapies provide a competitive advantage.

• Disseminate competitive information to regional teams

• Delivers competitive technical and clinical training to sales teams in collaboration with sales leaders/marketing

• Enhances relationships with current and future stakeholders by delivering strategic and innovative education to promote Medtronic products and therapies while focusing on clinical value

• Collaborates to roll out new product training initiatives; new products’ indications, troubleshooting/tips and tricks, safety updates - “Train the Trainer”

Technical and Clinical Expert

• Translates complex technical messaging, dispels competitive claims, resolves complex technical issues, and maintains customer relationships through technical expertise

• Understands, interprets, and participates in communication of product and procedure updates and field corrective actions pertinent to Medtronic products and therapies

• Collaborates with clinical research organization relative to clinical studies and physician research

• Commitment to personal continued development in electrophysi