Head of Commercial Product, OA Agreements

Job Title: Head of Commercial Product, OA Agreements

Location: New York (Hybrid working model)

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature

About the Role

As we expand our Open Access (OA) Agreements globally, we are seeking a commercially driven and strategically minded individual to shape the future of our institutional OA product portfolio. This role will work closely with the Director, OA Agreements and Director, Partnerships to define, refine, and operationalise business models that support sustainable growth and value creation for our partners. The role is global but will be New York-based to expand our presence in a key and complex market. 

Responsibilities 

• Acts as product lead on the definition and evolution of OA Agreement business models and parameters

• Analyse and monitor existing agreements and pipeline to understand and report on pricing impact

• Size the global commercial impact and monetisation potential of new and existing models

• Support long-term strategic planning for OA product innovation 

• Work with stakeholders to ensure end-to-end readiness for each parameter: documentation, modelling, offer frameworks, contracts, reporting, and CRM integration

• Collate external and internal feedback to prioritise backlog and ensure developments provide customer value and satisfaction, whilst considering implementation cost

• Support Partnerships, Performance, and Operational teams to communicate frameworks, contract language, and approval matrices clearly across the organisation

• Act as a spokesperson for commercial product strategy in cross-functional and tech development projects

• Analyse market offerings in the OA Agreement space as well as internal products for synergies and potential

• Maintain a governance framework for model decisions and practice, including guardrails and prioritisation 

Experience, Skills & Qualifications: 

• Proven experience in commercial product development, sales strategy, or marketing, ideally within academic publishing, SaaS, or a related industry

• Working knowledge of Open Access publishing models and institutional agreements

• Hands-on experience with sales processes and CRM platforms (e.g., Salesforce) and ability to leverage these tools for operational efficiency and reporting

• Experience working in a global, matrixed organisation with diverse stakeholder groups

• Demonstrated success in leading cross-functional initiatives and driving product innovation

• Strategic and analytical mindset with strong commercial acumen

• Excellent stakeholder management and communication skills

• Ability to synthesise complex data and make informed decisions

• Comfortable navigating ambiguity and managing competing priorities

• Collaborative and proactive approach to problem-solving

Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below:

• Medical, Dental and Vision

• 401(k) with company match and contribution

• Hybrid office working policy, Summer Hours, and paid time off

• Flexible Spending and Commuter programs

• Multiple Life insurance options

• Disability coverage

• Tuition Assistance

• Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance

• Employee Assistance Program

• Family friendly benefits and a variety of employee discounts

• An