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Merchandising Operations Support Specialist

Floor & Decor
100 Store Support Center - GA, United Statesfull_timeVerifiedPosted 23 May 2024

About the role

Purpose:

The Merchandising Operations Support Specialist is responsible for maintaining the integrity of all product-related data and partnering with support teams (merchants, suppliers, compliance, e-commerce, and other business stakeholders) to safeguard and ensure the highest level of product data accuracy and integrity.

The ideal candidate will have strong analytical skills, be self-motivated and eager to dive into our product data. The Merchandising Item Data Analyst will cultivate strong partnerships with merchandising, cross-functional teams, and suppliers to drive meaningful business impacts and build improved processes to regulate our growing product assortment.

Minimum Eligibility Requirements:

  • Strong attention to detail and organizational skills with the ability to manage and prioritize multiple tasks and deadlines
  • Intermediate computer skills including Microsoft Excel (Pivot table, VLOOKUP, etc)
  • Strong communication skills – Ability to tailor communications across audiences and clearly articulate the data findings
  • Innovative spirit to work cross-functionality in developing process improvement ideas
  • Ability to thrive and adapt in a fast-paced, high-growth, and rapidly changing environment
  • Problem solving skills to identify and resolve the root cause of issues and creativity to drive continuous improvement
  • Perform well in high pressure situations, balance competing priorities, and demonstrate the ability to work without significant direct supervision
  • Desire Bachelor’s Degree in related field.
  • Minimum 1-3 years of relevant working experience

Essential Job Functions:

  • Foster collaboration within merchandising and with cross-functional partners (packaging, quality assurance, inventory, etc.) to drive value and collectively identify and resolve data/system issues
  • Establish and maintain close partnership with merchandising team to ensure data quality; access all data requests are accurate and meet specific requirements
  • Collaborate with cross-functional teams for data integrity and process improvements
  • As subject matter expert (SME), create/update training documents and host training sessions for Master Data Management system enhancements and troubleshooting
  • Participate in regular meetings with various stakeholders to discuss current projects or enhancement requests
  • Maintain familiarity of all product attributes, how each product category uses them, how they impact downstream systems, and how we can improve consistency
  • Assist the data governance team with discussions of new attributes or values by collecting detailed information from merchandising on the need for it and the impacts on other teams and downstream systems
  • Drives continuous learning by proactively identifying opportunity areas, translating them into structured analysis, generating actionable insights, and advocating for proposed next steps to key stakeholders
  • Help to create and maintain standards, definitions, documentation and organization for metrics, reports, and merchandising dashboard
  • Work with merchandising and cross-functional teams to understand end-to-end processes and data requirements
  • Ad-hoc data analysis to support business stakeholders
  • Support merchandising with data integrity issues and questions to promote data accuracy and consistency

WORKING CONDITIONS (TRAVEL & ENVIRONMENT):

  • Limited travel required including air and car
  • While performing the duties of this job, the employee may occasionally be exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically quiet to moderate.

PHYSICAL/SENSORY    REQUIREMENTS

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

  • Bonus opportunit

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Floor & Decor

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