Lead Returns Processing Assistant, Print Team

Posting number: 26-AD-OTR-0028-R

Department: Office of Tax and Revenue

Division: Returns Processing Administration

Job classification: Returns Processing Clerk

Posting type: Open

Categories: Tax Administration

Summary

SERVICING PERSONNEL OFFICE/UNIT: Office of Human Resources 
POSITION SERIES: DS- 0503-8 
POSITION GRADE: DS-8  
IF "OPEN UNTIL FILLED," FIRST SCREENING DATE: June 3, 2026
TOUR OF DUTY: To Be Determined
AREA OF CONSIDERATION: Unlimited
PROMOTION POTENTIAL: DS-8    
NO. OF VACANCIES: One (1) or more
AGENCY: Office of Tax and Revenue  
DURATION OF APPOINTMENT: Permanent (Applicants that applied to 26-AD-OTR-0028 need not reapply)
COLLECTIVE BARGAINING UNIT: This position is in a collective bargaining unit.

BRIEF DESCRIPTION OF DUTIES: This position is located in the Office of the Chief Financial Officer (OCFO), Office of Tax and Revenue (OTR), Returns Processing Administration (RPA). The incumbent is responsible for processing print jobs (i.e. tax notices and bills) through the various stages of the in-house printing process; as well as assisting Returns Processing Technicians with other tax return-related processing. Duties include, but are not limited to: serving as the print shop’s Subject Matter Expert, overseeing daily production operations, equipment performance, workflow distribution, and quality assurance; providing guidance to junior staff, maintaining inventory, ensuring compliance with IRS Pub 1075, and supporting process improvement and reporting activities; assisting with mail operations, preparing USPS documentation, performing routine maintenance, and ensuring efficient, accurate, and secure print shop outputs. Performs other related duties as assigned.

Examples of duties

Two (2) years of progressive experience in a print shop, production, or high-volume mail processing environment, including operating print or production equipment; assisting with workflow or process improvements, preparing production or operational reports and troubleshooting production issues or performing basic equipment maintenance.

Qualifications

Experience that provides the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for this position.

Supplemental information

STATEMENT ON THE USE OF ARTIFICIAL INTELLIGENCE (AI):

Integrity is the foundation of a fair and competitive recruitment process. Candidates are expected to complete all application materials, assessments, and interviews without the assistance of artificial intelligence (AI) tools. The use of AI-generated or any unauthorized assistance during any stage of the hiring process is strictly prohibited. Violations of this policy may result in disqualification from consideration for employment.

COVID-19 VACCINATION: 

The Office of the Chief Financial Officer values the safety of our employees, our residents, and our visitors. In support of these values, OCFO employees are strongly encouraged to be immunized against COVID-19.

 
COLLECTIVE BARGAINING UNIT:

Employment with the OCFO is at will.  However, the discipline and/or discharge of bargaining unit employees is governed by the collective bargaining agreement.
 
EEO STATEMENT: 
 
The OCFO is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
 
HOW TO APPLY:

All Applicants, including departmental employees and other DC Government Employees, must submit an OCFO employment application at cfo.dc.gov. (Resume may be attached). Incomplete applications will not be considered.  Employees affected by restructuring must submit their application with the application transmittal form. All applicatio